General

The amazing quotStorage Glitchquot

So as you guys all know, Broa, Bellocan, and Nova crashed like 20 million times today. I was transferring my items through the storage in FM (did this about two times?). The first time went well, got my items, cool. Second time, the servers were still crashing, but I needed to transfer some more equips (bfc, specs, belt, evo2 ring = appx 9b worth of stuff, not going to type out the stats because h8rs 'gon h8). The items were there in my storage when I relogged onto my main, but then the servers decide to crash again for like the maybe 6th time realistically counting. When we all logged back in, I was looking for my stuff and realized they're gone. People told me that it was rolled back and disappeared from that, but then I looked it up on more threads and apparently it's a storage glitch that basically eats up your equips if you crash too much or some crap. Well, I was eager to go try out my new HYPER SKILLS but noooo. Nexon just can't keep up with their servers and who knew how many times Broa was going to crash. So, pissed off, I sent a ticket, asking what they could do about it.

The response I received:
"Hello, I am sorry to hear that this happened to you. I understand how upsetting this is, and I sincerely apologize for any inconvenience this issue has caused you.

I understand that you worked hard to obtain the item that was lost. Unfortunately, we are not able to verify the loss of the items or recover the lost items.

Take care and have a nice day.

GM Gemosia Nexon America Inc."

Dear Nexon.
THIS is why there are so many DDoSers and hackers in your game. You treat your loyal/legit players like crap, so they turn on you.

./end rant

TLDR;
Try to avoid using storage, ask a trusted friend or a family member to transfer for you through the trading system. But don't take my word for that either 'cause maybe some glitch might pop up there too.

Edit: Fail title

April 4, 2013

24 Comments • Newest first

ClassicNoob

Well you OBVIOUSLY KNEW the servers were crashing and acting up. That, and you've read stories about the storage glitches and etc. If you knew servers are unstable, then don't go into storage and don't do item trades like that until servers are stable.

It is Nexon's fault for not having stable servers. But it is also your fault for not waiting for stable serves, obviously knowing servers are crashing.

Trial and error. I guess be careful.

Reply June 21, 2013
xLoveU2Dethx

ikr LOL
I'M SO MAD STILL but w/e -.- I already got most of the items back by buying new ones, but still ....... the thought of it makes me sad that I could have spent those mesos on something else -_-

Reply June 21, 2013
shalazaar

lol Take Care and Have a Nice Day Id be like oh no di'int!

Reply June 21, 2013
NinjkaMag

i guess you'll get them back through the rollback? :o
edit:
I realized this happened in April. Sorry to hear it

Reply June 21, 2013 - edited
whotookmycookie

[quote=drager260]@whotookmycookie: A rollback would revert the servers back to this morning before they released the patch. This thread she made was back in April, meaning it happened to her two months ago. Unfortunately nexon won't do anything about it and the rollback won't affect her in any way.[/quote]

oh crappppppp. didnt read the date. my bad. -feels super silly now- bye.

@isiah12 i wasnt asking for that, as you can see i didn't read the date she posted the thread o.o yeah..awkward.

Reply June 21, 2013 - edited
drager260

@whotookmycookie: A rollback would revert the servers back to this morning before they released the patch. This thread she made was back in April, meaning it happened to her two months ago. Unfortunately nexon won't do anything about it and the rollback won't affect her in any way.

Reply June 21, 2013 - edited
Firechris

[url=https://www.youtube.com/watch?v=2FaoRW0PrTU][/url]

Reply June 21, 2013 - edited
whotookmycookie

@drager260: o_o even the rollback wont do anything? doesnt it revert everything back to 11 pm yesterday (time the maintenance started)?

Reply June 21, 2013 - edited
asianshortee

[quote=xLoveU2Dethx]just bringing this back because LOOK EVERYONE, SOMETHING HAPPENED TO A BIGGER GROUP OF PEOPLE AND NEXON ACTUALLY CARES ![/quote]

sorry for thy loss ):

Reply June 21, 2013 - edited
drager260

[quote=whotookmycookie]personally, i sleep in when theres a huge maintenance on purpose cause i know crap like this will happen. lol.

OT: rollback so you get your stuff back hopefully! yay![/quote]

This happened to her back in april. Unfortunately Nexon won't do anything for her =/

Reply June 21, 2013 - edited
whotookmycookie

personally, i sleep in when theres a huge maintenance on purpose cause i know crap like this will happen. lol.

OT: rollback so you get your stuff back hopefully! yay!

EDIT: im stupid and didn't read the date this thread was made...sorry for your loss .___.
SIDENOTE: my brother also said he lost stuff through storage and not to put stuff in it as well a while back - in addition to what you said o.o

Reply June 21, 2013 - edited
xLoveU2Dethx

just bringing this back because LOOK EVERYONE, SOMETHING HAPPENED TO A BIGGER GROUP OF PEOPLE AND NEXON ACTUALLY CARES !

Reply June 21, 2013 - edited
xLoveU2Dethx

[quote=DrDonkers]should've said because of this ur never buying nx again. dey woulda been like heres ur equips + 1000billiontrillion nx[/quote]

LOL ikr. As if they fall for that crap anymore.
They don't trust anyone and they're just greedy. Takes two seconds to type a command and give compensation but they can't even do that ~~
and if it's really not that easy, then p servers were 100x better, three years ago.

Reply April 4, 2013 - edited
DrDonkers

should've said because of this ur never buying nx again. dey woulda been like heres ur equips + 1000billiontrillion nx

Reply April 4, 2013 - edited
xLoveU2Dethx

[quote=Davyn]Seemed pretty obvious that if the servers were crashing like crazy earlier that there was a maintenance to fix it to be had anyways. Could have waited a bit.[/quote]

I thought they were done crashing by the 3rd one, so I started to transfer but NOPE

Reply April 4, 2013 - edited
fun2killu

What if you just dropped your items on the floor and then you told nexon that it was gone cuz of storage glitch? How would Nexon tell?

Reply April 4, 2013 - edited
Davyn

Seemed pretty obvious that if the servers were crashing like crazy earlier that there was a maintenance to fix it to be had anyways. Could have waited a bit.

Reply April 4, 2013 - edited
MSLovelyIdiot

[quote=theface]Someone was trying to dupe. Coughhh[/quote]

If you knew her you wouldn't even say this.

I'm so sorry to hear that, and we all know that Nexon's "customer service" is one of the worst ever.
Can't believe they just blew you off like that.

Reply April 4, 2013 - edited
bluebomber24

Why....why would you continue to use storage when the servers are crashing. I am sorry for your loss and it sucks that your hyper experience is ruined...but why !

Reply April 4, 2013 - edited
Zulucker

I thought you were gonna say something like your items got duped

Reply April 4, 2013 - edited
theface

Someone was trying to dupe. Coughhh

Reply April 4, 2013 - edited
daeyun

Wow, I'm srry for your loss =(

Reply April 4, 2013 - edited
QuantumLegend

Never ever use storage during times when the servers may go down...as many threads have shown already.

Reply April 4, 2013 - edited