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turtle beach x42

HI.
I got this headset yesterday and today got to try it but i have an issue. I followed all the instructions to pair it up but it just won't. The manual method doesn't work for me and doesn't have a solution to the problem either. I wonder if there's someone around with the same headset willing to help me out with this.
Thank you.

May 6, 2012

4 Comments • Newest first

Glory

@BobR: Yep, thank you very much. I contacted them yesterday and after a long conversation, the representative told me that there's something wrong with my headset. Bleh...

Reply May 8, 2012
BobR

[quote=Glory] ... the headset led starts blinking twice or double flashing (i have no idea what the pattern means...).[/quote]
You should probably contact the Turtle Beach customer service people on their web site and tell them what's been happening, and mention that flashing.

"Blink codes" like that are often used to indicate error conditions that might help diagnose what's wrong.

Reply May 7, 2012
Glory

[quote=djpinc19]Amongst the damning reviews on Amazon is the correct way to pair the transmitter with the headset.

http://www.amazon.com/review/R21N4C4NLLPRSK
Below is an except taken from the second "Most Helpful Customer Reviews"

NOT PAIRED - INSTRUCTIONS ARE WRONG
Out of the box the headset was NOT PAIRED with the transmitter. The instructions to do this procedure ARE WRONG. I thought my set was broken! Follow the first part of the pairing steps but on the transmitter, only hold the pair button until it starts flashing, then release and wait. It is horrible that the instructions provided are wrong. I found the solution in a review on another site.[/quote]

Thank you very much for replying.
Seriously, i think my headset is broken. I've tried several methods including the one stated above without success. I changed the batteries and tried several different things but it just won't pair up. Always the same thing: power up the transmitter, hold headset power button for about 5 seconds, hold pair button for about 5 seconds, after another 5 seconds, the transmitter starts breathing again and the headset led starts blinking twice or double flashing (i have no idea what the pattern means...).

Reply May 7, 2012 - edited
djpinc19

Amongst the damning reviews on Amazon is the correct way to pair the transmitter with the headset.

http://www.amazon.com/review/R21N4C4NLLPRSK
Below is an except taken from the second "Most Helpful Customer Reviews"

NOT PAIRED - INSTRUCTIONS ARE WRONG
Out of the box the headset was NOT PAIRED with the transmitter. The instructions to do this procedure ARE WRONG. I thought my set was broken! Follow the first part of the pairing steps but on the transmitter, only hold the pair button until it starts flashing, then release and wait. It is horrible that the instructions provided are wrong. I found the solution in a review on another site.

Reply May 7, 2012 - edited