General

To the people unable to log in

***Note, this is for the people who can get to the login screen, but wont log in when entering the Pin (doing it twice boots you)***

I have gotten this problem just recently, and it only happens when I try to switch characters the first time. After that, I can't log back on, and weird enough as it is, the next day comes and I can log back in. Just my little story.

I have sent Nexon a ticket regarding this issue JUST YESTERDAY and they replied 12 HOURS later. o.o o.o o.o
here it is:
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After the Unscheduled server maintenance, I've noticed that when I try to switch characters (first time and after entering in the PIC twice), the game disconnects me, and I get a message saying "you have been disconnected from the login screen". I have tried and tried many times in an attempt to log back in, but it doesn't work. Also, there have been a few threads on this issue, so that means this is not just me. Please look into this and try and fix it as soon as possible. Thank you.
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Thank you for letting us know about your issue.
I know how it feels not being able to enjoy the game and I apologize that you are having a hard time logging in, but let me help you by forwarding this issue to one of our account specialist so they can look on this further.
We apologize for the inconvenience this may cause.
Sincerely,
GM Xyfra
Nexon America, Inc.
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