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Spam/virus problem, any help?

Hello Basil,
So every few hours my computer trys to "install non-plug and play drivers" considering that I have never once tried to use/install anything of the sort I can only assume that it is some form of spam going by that alias. Spybot and AVG have failed to find the source of this. Any help basil?

February 3, 2013

4 Comments • Newest first

AlmaElma

SUPER + R "devmgmt.msc"
This kills the false suspicions

Reply February 3, 2013
BobR

@kalvar Scanning with both an anti-virus and anti-spyware scanner (second the recommendation for "Malwarebytes Anti-Malware" above ^^ ) is always a good idea when something unusual or suspicious happens.

However, in this case it's not likely a virus problem.

Can you post a screenshot of exactly what it looks like when this pops up..?

Also, try going into your Device Manager (RIGHT-click "My Computer" then select "Properties" from the popup menu, then click the "Hardware" tab on the Properties box, then the "Device Manager" button on the Hardware page).

Look down the list for a line near the bottom with a "?" or "Unknown Device", then click the "+" sign next to the line.
That section will list any devices the computer has identified but which it can't locate a driver for.

It's likely there's something you've added to your computer (a mouse, controller, USB flash drive, camera, webcam, or whatever) that doesn't have the correct drivers installed, and that popup is probably telling you the computer wants to look for the drivers.

The problem is identifying exactly what is looking for drivers.

Reply February 3, 2013 - edited
mp003

[quote=Loto42]http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html[/quote]

This + System Auto care + Microsoft Security Essentials

Reply February 3, 2013 - edited
Loto42

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Reply February 3, 2013 - edited