[quote=koopa2488]But seriously, Nexon's customer support is a joke. They never respond to emails, and closes them for no good reason. I also tried calling them once, and they never answered... how screwed up is that.[/quote]
I called them a few years ago too, and they never answered.
But seriously, Nexon's customer support is a joke. They never respond to emails, and closes them for no good reason. I also tried calling them once, and they never answered... how screwed up is that.
10. Last time I bothered trying to get an issue fixed I got an automated response for a [b]different[/b] nexon game and the topics weren't even similar at all.
I've been around since this game was released, and I'd have to give their support a 9/10 rating, assuming "10" is the worst it could be. I've worked with some online companies, including server hosting companies, and most other customer service experiences for me have been very positive. Nexon never responded to my emails, never helped me with my issues and has been at the center of many notorious horror stories for this game.
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[quote=koopa2488]But seriously, Nexon's customer support is a joke. They never respond to emails, and closes them for no good reason. I also tried calling them once, and they never answered... how screwed up is that.[/quote]
I called them a few years ago too, and they never answered.
But seriously, Nexon's customer support is a joke. They never respond to emails, and closes them for no good reason. I also tried calling them once, and they never answered... how screwed up is that.
3, I still have the ticket that she sent to me, giving me instructions to fix my maple probelms
10. Last time I bothered trying to get an issue fixed I got an automated response for a [b]different[/b] nexon game and the topics weren't even similar at all.
one does not simply add 1 and 10 together.
I've been around since this game was released, and I'd have to give their support a 9/10 rating, assuming "10" is the worst it could be. I've worked with some online companies, including server hosting companies, and most other customer service experiences for me have been very positive. Nexon never responded to my emails, never helped me with my issues and has been at the center of many notorious horror stories for this game.
Pretty much [url=http://www.youtube.com/watch?v=YEmRoYV8vMs]this.[/url]
That's not between 1 and 10 though...
I never used Nexon's customer support.