General

Anyone find success with fixing the login issue?

Curious if anyone has had luck with the login issue that's still unanswered. I've heard some people have had success with changing compatibility modes and or deleting some files in the MS folder. I've tried reinstalling the game editing folders and files even sending my self a copy of NGS from my main computer. Any insight would be cool seeing as GM's refuse to fully acknowledge the issue on forums and lasts night USC "fix" did nothing as well.

December 4, 2014

19 Comments • Newest first

KyleHeII007

[quote=MeMagicalPie]Do not delete any videos in the Maple Folder
It will corrupt your maple folder
Removing any files (other than screenshots / failed patches) will make you unable to log on[/quote]

Ok I simply moved them to a folder on my desktop which I can move back. any other suggestions?

Reply December 4, 2014
MeMagicalPie

Do not delete any videos in the Maple Folder
It will corrupt your maple folder
Removing any files (other than screenshots / failed patches) will make you unable to log on

Reply December 4, 2014
Luxurify

And tickets are useless.. awesome job nexon .. >.<

Reply December 4, 2014
KyleHeII007

[quote=Luxurify]I didnt hear about that problem till now, I checked on nexon forums and they dont seem to know how to fix it >.<[/quote]

A huge part of the community hasn't been able to log in since the patch. forums lack quantity of mods and intel on the subject. customer support still down for idk how long now so that's a dead road option.

Reply December 4, 2014
Luxurify

I didnt hear about that problem till now, I checked on nexon forums and they dont seem to know how to fix it >.<

Reply December 4, 2014
KyleHeII007

[quote=wickedtmage]I have no problems logging in, but I noticed that yesterday, all of the class video files now in the maple story folder.
What is that all about?

To test and see if it works without any issues, create a folder in there call it maplevids or something, then just move them there.[/quote]

Just made the folder and moved out the vids. But then again theyre in my main comps folder so idk why thatd be affecting how the game launches. ill test after maintenance

Reply December 4, 2014
wickedtmage

They are stuck at the jumping mushy screen as far as I've heard.

Reply December 4, 2014
Luxurify

[quote=KyleHeII007]Nah sandy that's a different issue this one is where you cannot get past the loading screen.[/quote]

oh really! you can't log at all?

Reply December 4, 2014
DemonSlayer

Didnt have any problems...
I had disconnected from server, once and
it worked after that.

Reply December 4, 2014
KyleHeII007

[quote=Luxurify]No no to log in once, there are no problems, its when you relog that it takes a couple seconds before you can click the log button.[/quote]

Nah sandy that's a different issue this one is where you cannot get past the loading screen.

Reply December 4, 2014
Luxurify

No no to log in once, there are no problems, its when you relog that it takes a couple seconds before you can click the log button.

Reply December 4, 2014
joshua418

well I redownloaded it this time trough maple downloader so I'll see after the patch

Reply December 4, 2014
amin45678

Someone might be hacking you or something

Reply December 4, 2014
wickedtmage

I have no problems logging in, but I noticed that yesterday, all of the class video files now in the maple story folder.
What is that all about?

To test and see if it works without any issues, create a folder in there call it maplevids or something, then just move them there.

Reply December 4, 2014 - edited
Luxurify

I'm having the same exact problem, would be nice to know!

Reply December 4, 2014 - edited
KyleHeII007

[quote=NecroBlox]delete every video in the maple files.
some of them are old videos and obsolete therefore preventing you from reaching log in screen.
they updated the log in screen to the star world thing and it somehow messed up the opening video system[/quote]
This a serious fix or are you joking around? confirmation?

Reply December 4, 2014 - edited
NecroBlox

delete every video in the maple files.
some of them are old videos and obsolete therefore preventing you from reaching log in screen.
they updated the log in screen to the star world thing and it somehow messed up the opening video system

Reply December 4, 2014 - edited
kaxi

I had the problem too, but after the maintenance before that supposedly claimed to have fixed the login issue, I could login.
They're doing another maintenance again, so maybe it'll be fixed by then

Reply December 4, 2014 - edited