laptop freezing problem so i have my laptop for almost about a year now and its starting to have problems. when i'm playing a game loading or lagging it turns black and i close the laptop , then the screen shows but its frozen then i have to hold the power button. i've tried to solve it by pressing buttons but none of them work except holding the power button or taking the battery out which i havent tried yet and probrably wont. so yeah please help me