General

They dont read tickets

Im beginning to think they dont read reports and just copy and paste the same thing for everyone who filed a ticket for login problems.

[url=http://i679.photobucket.com/albums/vv155/darkness8151/ticket_zpsa1f8ad94.jpg]This[/url]

December 20, 2012

9 Comments • Newest first

Ace987

Last two tickets I sent in (for different issues) they closed with the same response saying something about closing them due to the huge backlog of tickets.

Reply December 21, 2012
ultimaluck

[quote=MechRules]They don't read report that came from the people that they don't know. They will throw you some maple points or nx if you lucky. (Not nx code.)[/quote]

whoa there i just cant log in or even start the game i dont think they're gonna give me maplepoints just for that

Reply December 21, 2012
ISmileI

The last 3 tickets I've sent, Nexon read them all and responded with different answers each time. At least they read the tickets now... back before when you sent a ticket and it was lost in the abyss...

Reply December 21, 2012
ultimaluck

[quote=ox0Shad0w0xo]Surprised you got a response at all considering the lack of seriousness lol.[/quote]

i was serious, was just using my logic to defend what i say

Reply December 21, 2012
ox0Shad0w0xo

Surprised you got a response at all considering the lack of seriousness lol.

Reply December 21, 2012
ultimaluck

[quote=mrcolorado]they probably read the detail box and threw it out.[/quote]

Whoa hey thats not right lol

Reply December 21, 2012
mrcolorado

they probably read the detail box and threw it out.

Reply December 20, 2012
Quasar

Cause your ticket was long.

Reply December 20, 2012
Alchemy1234

on the contrary, it seems they do read tickets a lot quicker now though for the other subjects, while login errors are probably around the same concept i wish you luck though

(last ticket i sent, multiple responses within 30minutes)

Reply December 20, 2012 - edited