General

Herbalism glitch?

Hi guys. So, I picked up Herbalism just now and listened to Saffron's lecture and got the quest to go into her field and collect two herbs. I go in, and every time I try to harvest a herb, I see about a millisecond of my character in the harvesting animation, then it disappears and I get a notice saying 'You can't do this now'. Not sure what I'm doing wrong... I didn't get a shovel from her and Nack the merchant doesn't sell them. I thought after RED the pickaxe and shovel weren't necessary to have? Thanks.