General

Error MapleStory has stopped working

Well for the past like week I been having the error "Maplestory has stopped working." No matter what I try I always get the error. I messaged Nexon and this was their reply.

A possible solution would be to reboot your computer and try again momentarily. You may also try starting the game using the Game Launcher in the MapleStory folder. If this does not help I would then suggest that you manually re-install the game from the official Nexon.net website. Please make sure to use the "Add/Remove Programs" when deleting the game. Also select "Delete Files" by opening up Internet Explorer going to the "Tools" option and into "Internet options." There, go to the "General" tab, and then find the "Temporary Internet files" (should be close to the browsing history) and select "Delete files." Once it is clear, try to download the game again. Make sure that you are using an updated version of Internet Explorer, it is a known issue that other browsers may have conflicting issues with our website. Also, make sure that you are downloading the client from the official Nexon.net website. Prior to this, please be sure to close all unnecessary programs running the game. This may include Anti-Virus software and Spyware protection programs. You will need ensure that your Anti-Virus and Spyware protection programs do allow MapleStory and HackShield.

Nothing worked so I am here asking for help. Anyone got any suggestions?

February 3, 2015