Nexons AMAZING way of giving back
EDIT4: 10/20/11 I HAVE RECEIVED COMPENSATION! Please click the images below!
EDIT3: READ THE POST. "We will be rolling out the distribution of these packages in the next few weeks."
EDIT2: This was a response to a ticket I sent in about my character who got hacked 2 years ago. I don't need this package because I have a few bil and equips worth billions. But this is still a great move on Nexon's part.
EDIT: Before you post an unintelligent comment, read the whole post.
OMG I'M GOING TO BE RICH!
[url=http://i817.photobucket.com/albums/zz94/kaede6/Maple0009.jpg]Photo 1[/url]
[url=http://i817.photobucket.com/albums/zz94/kaede6/Maple0011.jpg]Photo 2[/url]
I just got an email:
Greetings Michael,
A GM has added a comment to this ticket. Please see below for more details.
You are receiving this message because you are among players who have had their MapleStory account compromised. To provide relief for your loss, we have generated generous compensation packages that best suit your character's needs. These packages contain game items, equip items, various scrolls, and mesos. We want to provide this relief to help you restart your Maple journey. This is the first time we are extending this offer, but we hope to make it a permanent part of the MapleStory support policy to provide faster response to players who have had their accounts compromised.
Next Steps:
The compensation package that you will receive will depend on the character that receives it. Each package is catered to the job, class, and level of your character. You will only receive ONE package, so carefully consider which character you would like to receive the compensation package.
We will be rolling out the distribution of these packages in the next few weeks. When the packages are ready, the following will happen when you login into MapleStory:
- A message prompt will ask you if you would like to receive the compensation package on the character that is currently logged in. If you do not wish to receive it on that character, simply logon to the desired character.
- After you have logged onto the desired character, press "Accept" on the message to receive the package.
Thank you very much for your unyielding patience as we know you may have waited long. We will contact you once again once these compensation packages have been rolled out in the game.
Sincerely,
GM Torvor
Nexon America, Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
THIS IS ABSOLUTELY AMAZING! They're actually doing something very good for once!
82 Comments • Newest first
It probably took them years to think of something as simple as this..lol
I didn't get any. x_x
Now there's no hope I'll probably getting.
Is that why they took so long? lucky you...
Wonder if ill ever get mine..
I got this too on my ticket. The the ticket was when i got scammed/hacked
Havent got this PACKAGE yet.
Thats cool, my guild leader got one. I wonder what could be inside. I'm guessing untradeble 60%'s, some untradeable potions, and level 90 equips according to your
class.
Oh wow I just checked and apprently I got the comment on my ticket too
in all honesty this kind of disappoints me because nexon has put all of us under one umbrella - our compensation will never be what we lost. I probably won't see anything of what I lost when I was hacked. I doubt that I will get back the items I lost, which are worth a lot more now than they were back then. This is kind of nexon's excuse, "we've given you stuff, so you can't complain anymore." just like when they removed perma cs items but replaced it with only new items having a perma option.
Translation: we're so overwhelmed by the hacked tickets and we don't know what to do so we're going to give you a crappy compensation but you can't do anything about it anymore.
Whatever. I was hoping I'd get my items back, no matter how small the chance, but that probably won't happen. -_-
and how did I get hacked?
In all honesty, I'm not entirely sure because I have NEVER given out my info, but it was probably a keylogger. On top of that (and this is my fault) my email had the same ID and password (not making that mistake again) so the hacker just sent a pic reset and then procceeded to take my stuff. Luckily it wasn't a mean hacker; all my untradeables were left.
How does this help my friend who had his characters deleted from these hackings?
it's legit even i got it ! omg after all this time XD
I have just recieved the same message yesterday~ I just hope these packages are worthwhile
what if you got hacked 4 years ago and never sent a ticket? while at that time zhelms were like 25 mil and 25 mil was like the richest of the rich? XD
i got it
OMG! o got this EMAIL also.
The only thing I actually wanted when I first requested was my NX back. I didn't care about the Mesos or anything. I even said such in my first correspondence with them.
This is all I lost:
60+ mil mesos
Olivia Chair
nicely scrolled PuAC
16K NX
Considering I have a Maple Cape that is nicely scrolled now, the PuAC is not a big deal. I have replaced more than enough mesos. I just can't get back the 16K NX nor the Olivia chair.
My account was hacked, I NEVER gave out my info (I mean, who would I give it too? None of my RL friends play Maple anymore after the first round of hacks). The hacker even was able to request a PIC WITHOUT breaking into my email address and got it changed (I still have the PIC request email I received -- it was UNREAD and no record of anyone going into my email acct between when I went in myself).
I don't go on hacking sites or meso selling sites. Why bother? Get banned? No, TYVM. Get a virus or something? No, TYVM. I have sensitive information on this computer.
DO NOT JUDGE. YOU DO NOT KNOW THE SITUATION. MILLIONS OF PEOPLE DID NOT GET HACKED AT THE SAME TIME BECAUSE OF A STUPID KEYLOGGER OR ANYTHING. THERE WAS A KNOWN DB LEAK. NEXON ADMITTED IT.
No sign of it yet.
i will leave the "wow nexon is so amazing" to be said until its seen if its actually a generous package...giving people who lost potentially billions in equips and cash only some clean equips wouldnt be that amazing, now would it?
I just checked my ticket about being hacked and I got the same thing.
It's probably going to be a very small package though, like a couple mil, maybe some pots, and some clean equips. :S
Enjoy your level 10 gun and 15 untradeable elixers.
I appreciate the effort on Nexon's part though.
Very cool I got an email as well! I am glad I am getting some sort of break, since I was only hacked last month.
If i send a false ticket about me getting hacked, will they believe it?
I want your compensation package too.
I was hacked 2 years ago too, with that massive database leak around feb... but I never even bothered to send in a ticket because I never thought I'd get a response
They cant just give you all the equips, mesos, etc. That'd be stupid.
Not their fault you got hacked, be happy their actually doing something about it. 1st game that I've ever seen do this.
Stop complaining and take it as it is.
It may not be much but just know that its better than nothing and they probably shouldnt be giving anyone anything, considering it wasn't their fault (Like i said before).
[quote=nidonido12]Several 100% potential scrolls?
Reverse items?
Few EEs?
You're wayy to optimist about this LOL.[/quote]
no way! we got them as part of the events man!
watch them have the 30 day expiary too! hahahah
the reverse spear is a must! they said "CAREFULLY SELECTED ITEMS CATERED TO YOUR CLASS AND LEVEL"
i feel loved! <3
LOOOOOOOOOL I JUST CHECKED MY TWO YEAR OLD TICKET AFTER A FRIEND INFORMED ME OF THIS THREAD
I GOT THE REPLY TOO LMAO
i'm looking forward to my carefully selected package that will probably include the following:
- one shiney new reverse alchupiz
- 9x spear for attack 60% scroll
- clean level 100 armors
- several 100% potential scrolls
- few EE scrolls
- 10 to 20mill messos
- power elixers!
How in blazes is this a good thing lmfao it took 2 years for nexon to respond and I guarantee the package is gonna have like 5 def scrolls, 50 power elixers, and 100k mesos
lol so it's pretty much the people that cried so much they sent a ticket because they got hacked.
I got hacked, but didn't send a ticket in, i got over it and started again. Kind of annoying
knowing that I could have gotten some compensation, doesn't bother me that much though.
Wonder if I'll get something similar to this..
Still, good to see things finally taking shape.
I doubt the compensation will be adequate for those who spent a fortune. I feel they should just give back all the nexon the hacked players invested into their accounts. I mean, once you get hacked, you feel robbed of every penny you put in.
Im sorry but you are going to get like 100 white pots 100 mana elixirs, untradable scrolls 60%, clean equips and like 1m
Meh I already deleted my hacked char. But hey free stuff! woot.
I just got this email as well for a ticket I sent last year...
Hehe, 2 years ago and only now you get a message like this?
Woohoo, it's nice that Nexon's finally doing something to help those who got hacked, but chances are this package will include useless junk you could have gotten off other players by just begging. For example, it may probably be items that your calss uses, maybe some scrolls, or a half scrolled item, maybe some mesos, and one or two cheap cash shop items.
I sent them a ticket about my Gunslinger that vanished/got hacked (I still don't know what happened to it) some time ago when GMS had a roll back. (This was before Big bang) I spent well over 70K NX on that character only to have it vanish/deleted. Odd part is, there was another character on the same account in the same world, with NX, valuable items and everything... but that one was left un-touched.
wow I received that for my ticket from a year ago. Maybe I will get a second one cus i was hacked again a couple weeks ago.
Doesn't look like they acknowledge responsiblity. Sounds like this is also going to everyone who's getting hacked.
500k meso, 7 100% (+1 att) scrolls for 1h / 2h weapons (sorry mages, but you'll get screwed over), and a level 100 item of your choice.
Just my guess, it seems to make sense based on *everything* Nexon has done in the past.
[quote=nidonido12]You did something to get hacked, there is only a few people capable of going from scratch aka having 0 info about you and hacking your account, and those people wouldn't target people like you, they would target every worlds richest player. (Not saying you're not rich, but there's richer)
You either gave your ID to someone a while ago and forgot about it, shared your acc and that friend stole from you, or got key-logged.
There is a possibility you got hacked by the MTS IGN/User ID leak but then again, you'd have to have a pretty stupid password/PIC so there again, only you to blame, not Nexon.[/quote]
I've never given any info away, nor shared my account. A friend couldn't have stolen it because I've never shared.
I don't see how I could have been keylogged, and there are no viruses on my computer.
I was also not on the MTS list.
I remember once when I got hacked somehow without telling anyone my info. It was even a new account...
I was in free market, and when in a trade, I missed a digit when entering the mesos we agreed on, so he cancels. Then he trades me back so I enter the proper amount and apologize. He then starts cussing me out. Instead of searching in the Free Market again, I just decided to ask a friend to help me transfer. When logging back in, I notice my password is changed... wdf. .
So yeah.
i just got this email aswell
OMG YESSSS I WAS JUST ABOUT TO MAKE A THREAD ABOUT THIS TOOO. I finally got a reply to my ticket after one and half years.. I guess everyone's unresponded ticket got responded to recently lol
People keep complaining, but do you want Nexon to answer your questions or not? Rather have them not reply, or at least give you something to help you get back on your feet? I'm not defending them, but maybe you're just being a little too mean. At times I hate Nexon too, but they're probably trying their best to satisfy people.
[quote=nidonido12]Even though I know the thing they will give out is going to be complete crap;
Some equips suited for your level, clean of course.
Some potions and some mesos.
[b]Even then, I am COMPLETELY against this idea of giving back.[/b]
To be honest, 99% of the people who claims to get hacked are just people who once or twice gave out their info to people and end up getting back-stabbed or people who downloaded a key-logger aka downloaded something illegal so too bad for them.
Really a dumb idea, I can see this being abused by people creating fake tickets telling Nexon they've been hacked for the free items.
(Some really poor people considering the reward might be pretty bad AND Nexon response time, lol)[/quote]
What about people (like me) who have done nothing at all and still got hacked?
Do we deserve nothing at all?
a) doesn't make up for the fact that ANYONE can have their account hacked and A LOT had their accounts hacked (98% of the people i know) at least announce that you have a better security system and not a system where people can be hacked even with 40 character passwords!
b) might be fake who knows
@desimator546
"We will be rolling out the distribution of these packages [b]in the next few weeks.[/b]"
For the people who have received the e-mail, what did you receive in game?
Still haven't gotten the e-mail, I hope they believe me
-crosses fingers- CMON SPECS =D xD
I noticed that when you submit tickets now for being hacked and losing items/characters, it asked for items lost now? Hmm... :o.
Just sent a ticket about being hacked a week ago. My friends gave me a bunch of stuff to get me back on my feet, so I hope they believe me about getting hacked =/
[quote=bobbax57]How do they know if someone actually got hacked or if they're just faking it? 'Cause anyone could just strip their char and send in a ticket... how could you prove that your account got hacked? o.o[/quote]
I was hacked over a year ago. I had and still have proof of the hacking.
I too have received the email. Trying to decide what char I want it on though when I get the package. I have LOTS of characters to choose from.