General

Do you think Nexon reads these forums?

Just wondering, it's like a user-experience honesty gold mine. Not that I know how much influence Nexon America has over the HQ.

May 30, 2014

11 Comments • Newest first

OmNomBom

[quote=Axnslicer]Your inability to buy a decent computer should not prevent other players from enjoying a 2x event. I was able to train during the 2x just fine, and considering the number of people at Evo and DIPQ I think the same can be said for a large number of players. I'm certain someone in Nexon reads your complaints, that doesn't mean they consider your points valid.[/quote]

It can depend on connection/ISP/distance from Nexon servers, not just their machine.

Reply June 1, 2014
Axnslicer

[quote=dfh]Nexon didn't even read the posts from the people begging ON THEIR OWN FORUMS not to get a server 2x exp and we got it, a lot of people (just like me) had so much lag that couldn't kill anything and got disconnected 3 minutes after the 2x started...

what makes you think they read anything besides their bank balance?[/quote]

Your inability to buy a decent computer should not prevent other players from enjoying a 2x event. I was able to train during the 2x just fine, and considering the number of people at Evo and DIPQ I think the same can be said for a large number of players. I'm certain someone in Nexon reads your complaints, that doesn't mean they consider your points valid.

Reply June 1, 2014 - edited
dfh

Nexon didn't even read the posts from the people begging ON THEIR OWN FORUMS not to get a server 2x exp and we got it, a lot of people (just like me) had so much lag that couldn't kill anything and got disconnected 3 minutes after the 2x started...

what makes you think they read anything besides their bank balance?

Reply June 1, 2014 - edited
RichAF

Nexon doesn't care about it's fans and that will be their destruction, gms is just as important as kms. They need their own design team away from the higher ups, we have different problems that the other servers. They need active GMs on the forums and acknowledge problems. They think their player base are full of 12 years old who just came off of club penguin. All the gms staff does is keep the server up with a few stupid events that have no relevance to the season (cough cough). It's just sad

[i]The harder I fought[/i]
[i]That I noticed my country's being buried[/i]
[i]By this nation's aristocrats and it's emissaries[/i]
[i]My home is fairly dying[/i]
[i]And my axe weary[/i]
[i]The troops are ready[/i]
[i]To quit so it's time I carry[/i]

Reply May 31, 2014 - edited
OmNomBom

[quote=BobR]@OmNomBom Nexon doesn't have enough people to have anyone reading messages on fan sites during work hours, and the few who are interested or dedicated enough to do it on their own time never last very long at the company.

You're absolutely right, this and other sites like it would be valuable feedback for a company that cared how their product was being received by their customers, but the "higher-ups" at Nexon simply don't care what the players think as long as they still buy NX.[/quote]

Yeah, I guess I thought they'd maybe have a social media staff member/marketing team though whose job would be to look into this kind of thing.

Reply May 31, 2014 - edited
BobR

@OmNomBom Nexon doesn't have enough people to have anyone reading messages on fan sites during work hours, and the few who are interested or dedicated enough to do it on their own time never last very long at the company.

You're absolutely right, this and other sites like it would be valuable feedback for a company that cared how their product was being received by their customers, but the "higher-ups" at Nexon simply don't care what the players think as long as they still buy NX.

Reply May 31, 2014 - edited
Duzz

[quote=SirKibbleX2]I've seen GMs comment before, or maybe they were impostors who also had a white background on their basil avatar. So rarely.[/quote]

They were most definitely imposters.

Reply May 30, 2014 - edited
Quasar

Yes and they laugh at our suffering.

Reply May 30, 2014 - edited
Ipoopster

they never go to the office so we would never know.

Reply May 30, 2014 - edited
DjFunky

Obligatory:
They obviously don't care about use experience

Reply May 30, 2014 - edited
Radiqal

If they did, this game would've been fixed years ago.

Reply May 30, 2014 - edited