This wont end well
So, I went into live chat and didn't have the best of time with the GM, usually they're pretty fun to talk to but this one was pretty meh and didn't offer much help to my issue, so I left them a bad rating.
Made a ticket again (7th time)
Check my email a few hours later and I see it's the same GM who I gave a bad rating who is handling my case.
Dammit.
April 28, 2015
9 Comments • Newest first
Can't you leave a live chat then enter another one?
[quote=OHKOJay]Man, that's rough. Hopefully all goes well. From my past experiences with Live chat for customer support I've had two kinds of people:
The GM that immediately brushed my issue off and closed the ticket, and the one who extensively helped me with the problem, hopefully yours is the latter and doesn't realize the rating you left [/quote]
Thanks man, I really hope it goes well, I usually run into awesome GM but today the person just seemed so dull and kept giving me open ended answers. T.T I really, really hope it works out, I'm a bit scared now lol
Man, that's rough. Hopefully all goes well. From my past experiences with Live chat for customer support I've had two kinds of people:
The GM that immediately brushed my issue off and closed the ticket, and the one who extensively helped me with the problem, hopefully yours is the latter and doesn't realize the rating you left
It does differ per gm. I one gm tell my bf "be more careful next time" and another gm be nice and fixed the problem.
[quote=Masterobert]The only bad thing that could happen is (I'm not sure about your situation), but they might end up saying that asking different GMs won't change the answer you get.[/quote]
I'm trying to get compensation that was promised to me last November, this is the first time a GM has asked me for additional information, so I am hopeful, then I saw who it was.
I think you might be in trouble better start jumping onto the gm's anaconda right now
It's really funny how one GM will immediately close your ticket, while another will actually listen to you and compensate you. It's all a matter of luck of getting that one GM that doesn't have messed up judgment. I don't blame them, though. I bet they become jaded after handling so many tickets.
Good luck friend
The only bad thing that could happen is (I'm not sure about your situation), but they might end up saying that asking different GMs won't change the answer you get.