General

Reset Your Pic

If you're having the incorrect Pic problem, just go to the website
My Maple> My Pic Info > Reset my Pic > Check verification email

If you already have maple running when you reset your pic, relog into the client.

June 5, 2013

31 Comments • Newest first

eclipse60

everytime i try to change email, password, or anything it says verify link to facebook.

Do i seriously have to link to facebook just to play maple?

Reply July 31, 2013
Blitzscll

what do u mean update ur email? can u give steps plz T_T?

Reply June 5, 2013
hallrock

@ArdenXI: Yeah! So feel free to pass on that little bit of information to struggling Basilers. I swear, after so many years, Nexon can still be a bit of a pain at times.

Reply June 5, 2013
Magidag

I never had this error .___.

Reply June 5, 2013
hallrock

[quote=ArdenXI]@Phoenix2903
@Blitzscll
@hallrock
Just try again.

It didn't send the first time for @iBanryu , but he tried again and it worked.[/quote]

Ok, so I got it to work finally. Apparently, Nexon required me to update my EMAIL as well. After I updated/changed my email, I was able to change my pic.

Reply June 5, 2013
ArdenXI

Dang. It hates you.

Reply June 5, 2013
butterfly

Yea me too it's getting annoying. >.<

Reply June 5, 2013
hallrock

@ArdenXI: I have tried multiple times and still have not received one.

Reply June 5, 2013
nopaycheck

Wait what's going on?
Don't have access to a computer atm.

Reply June 5, 2013
hallrock

Yeah, I'm not getting an email either. Hopefully Nexon fixes this quickly.

Reply June 5, 2013
Blitzscll

ditto, it wont send to my email.... i can even log in through the maple site with my email but with my maple account id i can... darn u nexon...

Reply June 5, 2013
xiCrunk

so iam pretty much screwed since i cant get into the email i use for this account lol i hope i can get in maple i havnt tried yet

Reply June 5, 2013
ArdenXI

@Orgiez @butterfly
Use gamelauncher.
C:/Nexon>MapleStory>GameLauncher

Yea for some people the email isn't sending I guess.
I got it right away though.

Reply June 5, 2013
butterfly

Yea it hasn't sent me the email either. I'm hearing that the site is not working well also.

Reply June 5, 2013
Orgiez

i cant even get into the maple site gg T-T

Reply June 5, 2013
ArdenXI

@Swaggelii
Thing is this is happening because you didn't change your pic in client when they suggested you did.
The problem seems to be happening to everyone who didn't change their pic.

@iBanryu
Probably because so many people are trying to reset their pic.
Try to reset it again and see if that works.

Reply June 5, 2013 - edited
Swaggelii

Thing is i cant remember my email password im so sick of nexon

Reply June 5, 2013 - edited
Alchemy1234

@ArdenXI: yeah its correct i suppose ill wait. thaaanks

Reply June 5, 2013 - edited
ArdenXI

@Alchemy1234
Do you have multiple emails?
Make sure you're checking the one linked to your account.
Or it may take a while to send or didn't register because of how many people need to reset their pic.

Reply June 5, 2013 - edited
Alchemy1234

@ArdenXI: yeah i did. i press reset my pic and it supposively get an email sent but i dont recieve said email

Reply June 5, 2013 - edited
ArdenXI

@Alchemy1234
On the maple website, go to the My Maple tab. Don't go to manage account.

Reply June 5, 2013 - edited
Alchemy1234

i dont see where to change my PIC :L just shows how to change pass

Reply June 5, 2013 - edited
sasime12

maple wont send me verication mail -.-

Reply June 5, 2013 - edited
ArdenXI

@CarlosNLN
You mean the website?
Use gamelauncher.
C>Nexon>MapleStory>GameLauncher

Reply June 5, 2013 - edited
chisto

tyvm

Reply June 5, 2013 - edited
CarlosNLN

What if my Maple just refreshes when i click the "Play" button?

Reply June 5, 2013 - edited
ArdenXI

[quote=Phantom22123]omg its umm whats ur name umm SAM?[/quote]

Kyle. Do I know you?

@Erag0n1
Yea haha, I only have one secondary though, so it'll be quick.

Reply June 5, 2013 - edited
Erag0n1

that takes time and effort t.t
now I gotta do it on my alts lol

Reply June 5, 2013 - edited
Dilbert868

I can confirm that this works

Reply June 5, 2013 - edited