General

MysteryMask Community Manager

Anyone thinks she is well, sorta weird? Thanking us for being "the rockstars that we are" and telling us to "Game On!" seems pretty tacky/childish to me. o.o

MysteryMask = Maple Story's Community Manager
Sabina = Mabinogi's Community Manager
^ On the Nexon Forums

January 27, 2014

11 Comments • Newest first

PoesLaw

[quote=MagicFrappe]It's hard to establish relations when you have such vocal ad negative opposition to everything you post.[/quote]

Which is why one of the qualifications for the posting should encompass that problem and their capacity to tackle it.

Aurtax got through the sourness. This one hasn't tried. What has she posted? Go peruse her activity. Literally. Go look. Point us all to a critical point at which she weighed in and managed.

[quote=MagicFrappe]Nexon has to make it like they care about the community somehow- which is hiring someone to post on the forums and try to give input.
Unfortunately there is not much more they can do. They cannot make any drastic changes because they do not actually work on the game, nor can they demand changes because they can easily be replaced. It's a horrible position to be in with an out-of-game community like Maplestory's.[/quote]

What input? Go actually look through tens of her posts: it's the guise of actual input. You're satisfied too easily if you even call it an attempt.

People who play the game care more for its little hiccups everywhere. They recognize that: they have volunteers of that sort. And they couldn't even communicate well enough to one for her to feel remotely heard. That translates to the community not being heard.

When the vitriol isn't deserved, you can play apologist. Until then, I repeat they need to grow thicker skin and get a hold of things.

Reply January 27, 2014 - edited
MagicFrappe

[quote=PoesLaw]Don't apply to manage a community that has been torn apart if you don't have thick skin then. In fact, don't create a job posting for that if there's no tangible remedy. Useless pandering doesn't count.[/quote]

It's hard to establish relations when you have such vocal and negative opposition to everything you post.
Nexon has to make it like they care about the community somehow- which is hiring someone to post on the forums and try to give input.
Unfortunately there is not much more they can do. They cannot make any drastic changes because they do not actually work on the game, nor can they demand changes because they can easily be replaced. It's a horrible position to be in with an out-of-game community like Maplestory's.

Reply January 27, 2014 - edited
Rokani

>.> We will see, however I think that she will either quit soon or be fired >.>

Reply January 27, 2014 - edited
PoesLaw

[quote=MagicFrappe]To be fair everytime we've ever had a active community manager the community has torn them apart.[/quote]

Don't apply to manage a community that has been torn apart if you don't have thick skin then. In fact, don't create a job posting for that if there's no tangible remedy. Useless pandering doesn't count.

Reply January 27, 2014 - edited
MagicFrappe

To be fair everytime we've ever had a active community manager the community has torn them apart.
The only exception was the last one we had who got removed by the Korean higher ups around the Unleashed patch.

Reply January 27, 2014 - edited
KevinGoesMoo

[quote=PoesLaw]

"Community Manager" - pretty generous title. Definitely self-appointed. Doesn't she post like once a month?

Whatever, they're screwed.[/quote]

I suppose...Its quite sad she only has 7x posts while Sabina has close to over 4k posts

Reply January 27, 2014 - edited
PoesLaw

She can try to build rapport all she wants after there's enough good substance in the body of work on which to reflect. Otherwise she's the only one smiling and should cut it out.

"Community Manager" - pretty generous title. Definitely self-appointed. Doesn't she post like once a month?

Whatever, they're screwed.

Reply January 27, 2014 - edited
KevinGoesMoo

[quote=Kiryuin]who is mysterymask?[/quote]

Maple Story's Community Manager on the Nexon forums.

Reply January 27, 2014 - edited
Aeronomx

How do you get his person to contact you?

Reply January 27, 2014 - edited
Kiryuin

who is mysterymask?

Reply January 27, 2014 - edited