General

Nexon customer support at its finest

[url=http://i.imgur.com/DAk44Bw.jpg]Wow, thanks Nexon! I didn't know that at all![/url]

August 24, 2014

17 Comments • Newest first

MisterWho

[quote=xProHeal]Perhaps he was going to sell it. Perhaps he wanted to enhance it further to increase it's attack like his ticket hinted at. I hope you do realize that people do use Sweet|water weapons instead of Fafnir weapons since they can be better than Fafnir weapon mag/wep atk wise. Also, for those people that do they probably already have over 200% boss, any more is basically pointless, making the use of a full RA set for an additional 30% boss pointless, to them at least.

OP: That sucks. Try posting a thread on the official forums and see if one of their GMs over there can pick it up and pass it along.[/quote]

Thanks.

Going full SW, so your entire argument up there seems to be a bit invalid.

But thanks.

Reply August 24, 2014
MeiGuiHua

@OP that shows that GMs are lazy when they give you a response in a ticket.

Reply August 24, 2014
Haruxxharu

Such a struggle. I had to send in 5-6 tickets over the past month for one of my characters being glitched, because they kept closing it saying there's no issue about my character. I got a response about Skill points (which was never mentioned in all my tickets) and being a duplicate (though they told me to resubmit a ticket with a SS). Although they STILL haven't solved my issue, they finally realized what I was trying to tell them.

But yeah, good luck with them lol

Reply August 24, 2014
MisterWho

[quote=xProHeal]Perhaps he was going to sell it. Perhaps he wanted to enhance it further to increase it's attack like his ticket hinted at. I hope you do realize that people do use Sweet|water weapons instead of Fafnir weapons since they can be better than Fafnir weapon mag/wep atk wise. Also, for those people that do they probably already have over 200% boss, any more is basically pointless, making the use of a full RA set for an additional 30% boss pointless, to them at least.

OP: That sucks. Try posting a thread on the official forums and see if one of their GMs over there can pick it up and pass it along.[/quote]

http://maplestory.nexon.net/community/#%2Fshowthread.php%3F1223436-item-guard-permanent-after-transposition
http://forum2.nexon.net/showthread.php?1236796-Item-lock-becomes-permanent-on-transposition

These threads go much ignored. Mine is the second one.

Reply August 24, 2014
xProHeal

[quote=natty2]Hey, but the item is untradable anyway, so why bother? why would you care?[/quote]

Perhaps he was going to sell it. Perhaps he wanted to enhance it further to increase it's attack like his ticket hinted at. I hope you do realize that people do use Sweet|water weapons instead of Fafnir weapons since they can be better than Fafnir weapon mag/wep atk wise. Also, for those people that do they probably already have over 200% boss, any more is basically pointless, making the use of a full RA set for an additional 30% boss pointless, to them at least.

OP: That sucks. Try posting a thread on the official forums and see if one of their GMs over there can pick it up and pass it along.

Reply August 24, 2014
janny1993

[quote=MisterWho][url=http://i.imgur.com/DAk44Bw.jpg]Wow, thanks Nexon! I didn't know that at all![/url][/quote]

You should take a screenshot of your tranposed item and show them you cannot enhance it along with the item lock status.

Maybe then they will understand (if you haven't already)

Reply August 24, 2014 - edited
JJoestar

that really sucks.
i hope next time they will even remotely understand your problem and (utopia alert) find a solution.
best of luck.
same for Biccy15754

Reply August 24, 2014 - edited
Ruew

[quote=MeMagicalPie]Sweet waters are tradable until equipped
Because you already equipped yours, it became untradable
You could have PSOK'd it before you anviled but this isn't a glitch[/quote]

still doesn't change the fact that the item lock is permanent and that he can't enhance his weapon.

Reply August 24, 2014 - edited
Spirateual

your item lock disappeared on a perma bound item. sad life.
Edit: oops im stupid. i didnt read that you cant enhance your item now. it is indeed a sad life.

Reply August 24, 2014 - edited
OrionTempest

[quote=MeMagicalPie]Sweet waters are tradable until equipped
Because you already equipped yours, it became untradable
You could have PSOK'd it before you anviled but this isn't a glitch[/quote]

The glitch is that if you have an item lock on the equip when you transpose, the lock becomes permanent and you can`t enhance it or anything anymore.

Reply August 24, 2014 - edited
Gummybearwizard

Yeah, they often don't seem to understand the game at all. Hell, one time I got a response for lag issues in Dragon nest when I put my ticket under the maplestpry section and it was about sengoku high passes.

Try again, but also live chat. You'll know it's someone actually bothering to read it and you can explain it if they don't understand right away.

@OnlineMeMagicalPie if you psok before transposing it actually lets you trade once. Even if he didn't want to sell or move it, the perm item lock means he can't use enhancement scrolls on it to improve it. He's stuck with the item as is, not able to improve it. That's not what a normal tradeblock means.

Reply August 24, 2014 - edited
natty2

Hey, but the item is untradable anyway, so why bother? why would you care?

Reply August 24, 2014 - edited
MeMagicalPie

Sweet waters are tradable until equipped
Because you already equipped yours, it became untradable
You could have PSOK'd it before you anviled but this isn't a glitch

edit: @gummybearwizard: I didn't realize he meant perm item lock. I thought he meant it just went untradable. Nice tagging, cheers
edit^2: @misterwho: helga pls

Reply August 24, 2014 - edited
oBec

I sent them a ticket about losing MLH keys due to the stacking NPCs glitch. They sent me a reply about resetting my skill points

Nexon be seriously lacking

Reply August 24, 2014 - edited
Zerutulkill

Lol man. So sorry

Reply August 24, 2014 - edited