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Anyone change their username/basilID lately?

Just making sure I did this right,

I submitted a ticket about changing my basil ID (for various reasons) and Mr. Basil oked it <3 and basically said this, "Logout, email us with your old/new name - contact at basilmarket.com. We'll email you back when it's done." I was kinda confused on how to do this.... I logged out and submitted a ticket under "contact us" on the log in screen. Anyway it's been about a week and I haven't heard back. Did I do this right? Is there a better way to contact Mr.Basil? Am I supposed to stay logged out? If so how do I hear back from basilmarket? From My real emaill address? I'm bloody confused o.o Hope I don't sound too stupid lol

Thanks for any help guys!

September 2, 2013

3 Comments • Newest first

moppiehead

@tifa oh gosh sorry that happened... that does sound messy ... Thanks for the tips!
@KinkyPlayToy Hehe, guess your right!
@BobR sorry I didn't know you could actually E-mail basilmarket. That's what I was confused about. Thanks

Reply September 2, 2013
BobR

[quote=abbie70454]Just making sure I did this right,

I submitted a ticket about changing my basil ID (for various reasons) and Mr. Basil oked it <3 and basically said this, "Logout, email us with your old/new name - contact at basilmarket.com. We'll email you back when it's done." I was kinda confused on how to do this.... I logged out and submitted a ticket under "contact us" on the log in screen.[/quote]

Nope... that's not what it said to do.

1- Log out of Basilmarket.

2- Go to your E-MAIL account and e-mail Mr. Basil at [b]contact @ basilmarket.com[/b], give him your old username and the new username you want.

3- You'll receive an e-mail on your E-MAIL account saying it's done.

Reply September 2, 2013 - edited
moppiehead

@tifa Ok thank you so much! I didn't think it would take that long, but that's ok. I'll patiently wait now

@KinkyPlayToy I thought about it since I have no feedback , but I really don't wanna lose all my likes from forum posts I know it's weird...

Reply September 2, 2013 - edited