General

Maplepoints reward from nexon

My Account got hacked and deleted so i put in a ticket about 2 months ago just got a reply saying they have gifted me 100k maplepoints but i don't see it. Does it take time or something?(its been 4 days now) or do i live chat or etc?

March 21, 2014

9 Comments • Newest first

marimois

@quickmova: both of my tickets asked if i was ok with it, in your case i would send another ticket.

Reply March 22, 2014
LexusTM

Wow I'm gonna send a ticket right now since a hacker hacked my account too. They deleted all my characters and made a bot on it T.T

Reply March 22, 2014
Lukavi

[quote=Clotted]Nexon gifted me 500k NX for getting hacked 3b... my friend that lost 30b+ only got 100k NX

i dont think nexon reads msgs...[/quote]

Dear players,

For better clarity in resolving your issues, please buy MOAR NX.

Nexon America thanks you.

Reply March 22, 2014
Clotted

Nexon gifted me 500k NX for getting hacked 3b... my friend that lost 30b+ only got 100k NX

i dont think nexon reads msgs...

Reply March 21, 2014
quickmova

[quote=marimois]didnt the reply to your ticket mentioned something about accepting the offer they gave you?

and the amount is based on how much NX have you spent on that account, I once got 250k in one account and only 50k in other, when nexon had their info leak.[/quote]

no it just said "I understand that you worked hard to obtain the Mesos and items that were lost. Unfortunately, we are not able to recover the lost Mesos and items; however, as a token of thanks for being a loyal player, we have gifted your account with 100,000 MaplePoints to help you recover."

Reply March 21, 2014
marimois

didnt the reply to your ticket mentioned something about accepting the offer they gave you?

and the amount is based on how much NX have you spent on that account, I once got 250k in one account and only 50k in other, when nexon had their info leak.

Reply March 21, 2014 - edited
quickmova

sorry all characters on the account*

Reply March 21, 2014 - edited
nc4228

How in the world do u get maplepoints if ur account got deleted?

Reply March 21, 2014 - edited
Hexadecagon

Great first post.

If you're going to live chat them I'd give it a day or two in between them.

Reply March 21, 2014 - edited