General

How to go about sending tickets

Hi, Basil

I was just wondering how to go about sending tickets to Nexon after my Cannoneer was glitched and was unable to job advance. I have already sent in multiple tickets, most have been turned down by automated responses and on the rare occasion, threatening to ban my account for sending a ticket after my last one did not resolve the issue, and stating that because I had logged in on that character, they assume my problem has been fixed.

Thanks in advance.