General

Disregarded by Nexon because I dont buy Nx?

I've sent about 5 tickets in total about my Pally being stuck at 6path crossway in some glitched quest, the first 3 I told them exactly what had happened and what needed to be addressed then they asked for 'more info' so I sent another and they closed it without actually fixing the problem, then sent another and they've left it open for 3 days.. has anyone else has a problem with them being blatantly ignorant?

Have a feeling they would've been straight on top of it if I bought a lot of NX.

February 22, 2014

11 Comments • Newest first

elizabehtx3

Dont worry im currently at my ticket 5 or 6, because nexon think its funny to give away potential lock at marvel and then later on make them useless. Then not replace the code with something else.

Reply February 22, 2014
Narwhol

Here's the solution:
Stop sending tickets.

It's not about how much NX you spend, they've said tons of times that sending the same ticket over and over clogs up their system and probably makes them want to ignore you.

Reply February 22, 2014
CherryTigers

Nope. I have tens of millions of nx that went through my account in the last 6 months. They still have not responded to my ticket about my items being deleted incorrectly.

Reply February 22, 2014
epicard

[quote=Karkinos]Wow you broke the ToS? What a bad boy [/quote]
Pretty reckless I must admit.

Reply February 22, 2014
OneLife

yes. it has been proven that people with most nx bought get showed at top of the ticket list

Reply February 22, 2014
Karkinos

Wow you broke the ToS? What a bad boy

Reply February 22, 2014
epicard

[quote=LazyLazyLazy]They should leave you there if you break the ToS without funding them http://www.basilmarket.com/forum/2793147[/quote]
Because exchanging a $50 coupon to someone in game for them to use in game for content in game isn't funding them.. OK.

Reply February 22, 2014
Nolen

They should leave you there if you break the ToS without funding them http://www.basilmarket.com/forum/2793147

Reply February 22, 2014
SpiritBag

Tell them you are feeling depressed and might start cutting if they don't get your character unstuck.

Reply February 22, 2014
epicard

[quote=xtripled]i have a genius idea:
send another ticket and mention you'll buy a boat load of NX, since that's your theory[/quote]

No ideas of yours are genius i'm afraid.

Reply February 22, 2014
xtripled

i have a genius idea:
send another ticket and mention you'll buy a boat load of NX, since that's your theory

Reply February 22, 2014