General

Wow Nexon seriously?

OMG Nexon how do you f^*- up a name change that was undergoing "queu mode"? The game is back up and my name change did not occur. To make matters worse, the IGN that was suppose to be in queu mode has been snipped! gg <3
Somebody shoot me! 10k down the drain..
Anyone else have issues with their name change(s)?

October 28, 2015

11 Comments • Newest first

Valykire

@ohjoseph: Unfortunately not. I contacted support, but they weren't able to figure out my problem in time. At least I still have the name saved on a separate character.

Reply October 30, 2015
Genostigma

@traitor: I synchronized my IGN change to make sure no one snipped it. I then proceeded to "check" (released the ign) it then became available then I hit "ok". It went through with ease and I assumed the name was going through queu mode.

@zeroorhero9x Double clicking the coupon would only give you the option to cancel. Funny thing is now that you mention it, after I completed the process of the IGN transfer I did not receive a coupon. But the coupon shouldn't really matter though, I see the coupon as a receipt for the name transaction or to cancel it O_o.

@garrettshot I might have to try that myself. I only sent one ticket followed by 1 live chat. I might have to insist and beg like a 12yr old.

@valykire Hmm...makes me wonder if I missed something on my name change. I'm really having seconds thoughts now if I did something wrong. Did you end up changing your DS's name?

@juubee Thanks hun <3

Reply October 29, 2015 - edited
Traitor

Are you sure you didnt get your ign sniped while deleting and putting the queue process through?

Reply October 29, 2015 - edited
juubee

I purchased eight name changes. All 8 went through perfectly, fortunately. hope you get yours situated.

Reply October 29, 2015 - edited
Valykire

It wouldn't let me purchase the Name Change for my Demon Slayer. I could get as far as checking if the name was available, but once I hit ok, nothing would happen. Pretty frustrating, since my other characters could change their names just fine.

Reply October 29, 2015 - edited
zeroorhero9x

Did you double click the coupon after the bought it?

Reply October 29, 2015 - edited
Recording247

Yea im also having issues picking up IGNs fast enough

Reply October 29, 2015 - edited
GarrettsHot

it would have been fine if i didnt do anything but i sent ticket and live chatted 3 times to make sure it was fine lol

Reply October 29, 2015 - edited
Genostigma

@garrettshot: Oh nice! Did you have to submit a ticket for it or did it clear by itself?

Reply October 28, 2015 - edited
GarrettsHot

I had issues but it went through in the end

Reply October 28, 2015 - edited