General

Pcgamesupply Nx problem anyone?

Yeah, i recently bought two 10k codes at same time by increasing the quantity of cards and I received the link for eGift card that had 2 links (for two 10K codes) but the Virtual Gift card ID is only 10 digits and when I tried at website , it says invalid card.

This had never happened to me before as my previous purchases had 20 digits with mix of letters and numbers.

Did anyone have this issue?

Please help me out here !

July 17, 2015

15 Comments • Newest first

Berserk

I bought 100k last night so...

Reply July 17, 2015
Evenings

um i have not encountered this issue at all i purchased 25k from them yesterday, and i got the code pretty quick, and it worked u sure you click the right link and stuff? may try it again? go to you're recent orders and click one of them, when u click ur order you should have a link below TransNo: that's like eGift Card Link: "(Link to the card)" and you can also check on the same link how much balance it has, BUT if the code still doesn't work i think u can ask for a refund i hear they actually do this or you can ask for a different ID tell them it doesn't work and stuff they should send u another in a few minutes/maybe hours, I also dont think they are working right now since its early in the morning, so gonna have to be patient but dw they will send u another

Reply July 17, 2015
iRelays

I set the ticket 2 hours back, No reply yet..

Reply July 17, 2015
Itachi9821

I did the same thing. Seems like they're having a problem. I sent a ticket and got a response pretty quickly. Just make sure you send a ticket and wait for them to fix it. It's usually pretty fast.

Reply July 17, 2015
Zaqer11

I have the exact same problem but instead i got it from paypalgifts. they sent me a 10 digit code, only numbers.

ITS INVALID

T.T
i got nexon'd

Reply July 17, 2015
Pinklulu

[quote=iRelays]Sent to Pcgamesupply, Should i send to Nexon too?[/quote]

Both PcGamesupply and Nexon each belong to separate different companies, so Nexon will not be held responsible for an issue with PCGaesupply. The best thing in my opinion is send them screen shots of everything you get to see, since you bought the card untill the code itself.

Reply July 17, 2015
iRelays

[quote=DaiGako]In that case - send a ticket or whatever to that website about your code being invalid[/quote]

Sent to Pcgamesupply, Should i send to Nexon too?

Reply July 17, 2015
DaiGako

[quote=iRelays]Its Karma Koin ! has its advertising logos all over the page >.<[/quote]
In that case - send a ticket or whatever to that website about your code being invalid

Reply July 17, 2015
iRelays

[quote=Traitor]@iRelays: Are you sure you purchased Karma Koin and not Nexon Game card?[/quote]

Its Karma Koin ! has its advertising logos all over the page >.<

Reply July 17, 2015
Traitor

@iRelays: Are you sure you purchased Karma Koin and not Nexon Game card?

Reply July 17, 2015
iRelays

[quote=Traitor]Might not have been the correct link[/quote]

I check every ways but i finally end up seeing these two invalid digits

Reply July 17, 2015
Traitor

Might not have been the correct link

Reply July 17, 2015
iRelays

Both the links they gave had the ID that was only 10 digits something like Virtual Gift card id : 1234567890 instead of something like AB890SMG17HDYEOA8976 o.o

Reply July 17, 2015
unfaltering

when you copy paste do you drag and ctrl c or do you double click and ctrl c it might be cut off? try the double click

Reply July 17, 2015
DaiGako

Both links give different codes. Go back to the page that has 2 links, if you clicked the first one - click the second one

Also double check your code - maybe you didn't copy it all the way

Reply July 17, 2015 - edited