General

I just got permabanned

So like 5 min ago I was talking with friends at HoH, I suddenly dc and when I wanted to log back in I was perma banned.

Why u do dis Nexon :c

From there website:

[Update 9/23] We have completed our investigation, and accounts deemed innocent have been released from their trade block. Accounts found to have been involved with the hacking have been permanently banned. If you have an issue regarding this, please submit a ticket.

On Sunday, September 15, we addressed a hack impacting the meso economy. In the process, numerous accounts that received fraudulent mesos were banned immediately to minimize the risk of negatively impacting the current economy. Many of the banned accounts have since been switched to trade blocks to allow gameplay while we investigate the accounts further. Once our investigation is complete, we will remove the trade blocks and permanently ban any guilty accounts.

Thank you for your patience, understanding, and cooperation while we work through this issue.

September 23, 2013

32 Comments • Newest first

Joyce3

[quote=daveface6]That's actually extremely frightening that Nexon could just take away your account whenever they feel like it without giving any consent or evidence of wrong doing. Anyone could have been apart of this Mesos Exploit just look at the FMs. Its pretty stupid how they yet continue to ban every innocent person while letting the FM spammers and hackers to get away with it every single time.[/quote]

Let's hope we can get our accounts back. :c

Reply September 23, 2013
daveface6

[quote=Gentrified]Rebanned. I talked with GM Panthiro a moment ago. If you'd like to read the transcript: http://privatepaste.com/2f7ca9dcd2/3i2983j293f[/quote]

That's actually extremely frightening that Nexon could just take away your account whenever they feel like it without giving any consent or evidence of wrong doing. Anyone could have been apart of this Mesos Exploit just look at the FMs. Its pretty stupid how they yet continue to ban every innocent person while letting the FM spammers and hackers to get away with it every single time.

Reply September 23, 2013
xTagg

[quote=Joyce3]I don't have a store and didn't take anything from a random person :c[/quote]

Well I've heard of people getting banned when lagging or afk in HoH and SH for hack reasons although they weren't hacking.
This was probably a technical error or something making the auto ban system ban you.

If you really did nothing wrong then you should most likely get your account back after a few months, i hope.

I'm in the same boat you're in haha, if you were in cmyk i would help you out, i restarted from nothing the day i got banned

Reply September 23, 2013
Joyce3

[Update 9/23] We have completed our investigation, and accounts deemed innocent have been released from their trade block. Accounts found to have been involved with the hacking have been permanently banned. If you have an issue regarding this, please submit a ticket.

On Sunday, September 15, we addressed a hack impacting the meso economy. In the process, numerous accounts that received fraudulent mesos were banned immediately to minimize the risk of negatively impacting the current economy. Many of the banned accounts have since been switched to trade blocks to allow gameplay while we investigate the accounts further. Once our investigation is complete, we will remove the trade blocks and permanently ban any guilty accounts.

Thank you for your patience, understanding, and cooperation while we work through this issue.

Reply September 23, 2013
LuuIsGreat

Yeah the same thing happened to me at SH sucks been a month no reply for my ticket <3

Reply September 23, 2013
Joyce3

[quote=xTagg]It seems like this ban was too late to be a part of the meso exploit bans.
Was GAZED in the effected worlds? I thought i as just windia and scania.

If the meso exploit was in your world, were you selling anything in a store? Got a gift from some random?[/quote]

I don't have a store and didn't take anything from a random person :c

Reply September 23, 2013
wasp3

stop hacking?

Reply September 23, 2013
xfairytales

I think only GMs can permaban, but I'm not sure. Maybe someone in your party was using third programs?

Reply September 23, 2013
xTagg

It seems like this ban was too late to be a part of the meso exploit bans.
Was GAZED in the effected worlds? I thought i as just windia and scania.

If the meso exploit was in your world, were you selling anything in a store? Got a gift from some random?

Reply September 23, 2013
Joyce3

[quote=PlanetDai]Well.... Didn't the meso exploit notice say that once they find out the hackers and ban them, the accounts with the mesos will be tradeblocked? Maybe they aren't done with all the proccessing and some people still are banned and not tradeblocked.[/quote]

I hope it has somthing to do with that, but they shoul let there players know somthing.

Reply September 23, 2013
PlanetDai

Well.... Didn't the meso exploit notice say that once they find out the hackers and ban them, the accounts with the mesos will be tradeblocked? Maybe they aren't done with all the proccessing and some people still are banned and not tradeblocked.

Reply September 23, 2013
gible1235

[quote=Inspectings]This is where women have no rights.[/quote]
only if they are [i]really[/i] girls

Reply September 23, 2013
DaemonicKing

Hmmm, my best belief is that your name is "Joyce", so they're like, ermagerd that's a real life name so it's against ToS, better ban

my conclusion... although i don't know why it's perma, they normally make it 7 days...

Reply September 23, 2013
xTagg

[quote=Joyce3]I'm going to try to contact live support tommorow because those tickets never gets answered anyway ( I just made one anyway )[/quote]

Lemme know how that goes, it's been over a month for my ban and still nothing from my ticket.

Reply September 23, 2013
Joyce3

[quote=xTagg]Sorry for your loss, i was also perma banned.
Only thing to do now is restart and send a ticket[/quote]

I'm going to try to contact live support tommorow because those tickets never gets answered anyway ( I just made one anyway )

Reply September 23, 2013
xTagg

Sorry for your loss, i was also perma banned.
Only thing to do now is restart and send a ticket

Reply September 23, 2013
Rexguy120

Wtaf Nexon, that hellban last week was way too harsh and i'm sure it wasn't just several people

Reply September 23, 2013
Joyce3

[quote=Gentrified]Rebanned. I talked with GM Panthiro a moment ago. If you'd like to read the transcript: http://privatepaste.com/2f7ca9dcd2/3i2983j293f[/quote]

Ah great! so we didn't do anything, get perma banned and won't get our account back? Best company ever.

Reply September 23, 2013
Joyce3

[quote=edoer76]There is a new option on nexon's website called "Live Support" in "get support"
U can tell em' what happened and they will unban you.
I was hacked and banned a mounth ago and in 5 minutes they unbanned me
The Gm's are very nice[/quote]

I just tried that but they told me they only do ban apeals on Thursday. They also didn't want to tell me anything.

Reply September 23, 2013
Inspectings

This is where women have no rights.

Reply September 23, 2013
Joyce3

[quote=LovinglyYours]I guess this is Nexon's way of telling us it's time to quit.[/quote]

I tried to contact live support, but they only do ban apeals on Thrusday.
But yeah I think this is a message from Nexon..

Reply September 23, 2013
Joyce3

[quote=LovinglyYours]Yes... sadly. I was on Saturday night in Ardentmill talking to guildies then Sunday I get the 30 day block notice for hacking when I've never hacked before.[/quote]

Same here :c let's hope they lift the perma ban. Nothing more we can do then wait.

Reply September 23, 2013
Joyce3

[quote=tank3r5]@LovinglyYours Same here. I don't know what I did wrong all of gear I cubed by myself. I have never hacked. I was 30 day banned after the meso exploit hit the economy and was unbanned and tradeblocked. Now I just don't know[/quote]

Same here, maby it has somthing to do with that. Did u get perma banned now too?

Reply September 23, 2013
HastyHeist

[quote=Joyce3]I don't know u tell me?[/quote]
Lol don't ask me, ask yourself.

Reply September 23, 2013
iskono4ever

sorry for your loss

Reply September 23, 2013
Joyce3

[quote=LovinglyYours]Same thing just happened to me. I haven't been on maple all day today and when I log on, I'm about to train my link mule and then boom I dc and when I try to log back in it's the dreaded perma block notice.[/quote]

Did u also get banned last week?

Reply September 23, 2013
Joyce3

[quote=HastyHeist]Why are you asking Nexon? You should be asking yourself why you were banned.[/quote]

I don't know u tell me?

Reply September 23, 2013
HastyHeist

Why are you asking Nexon? You should be asking yourself why you were banned.

Reply September 23, 2013
Joyce3

[quote=Constalations]Maybe you were running something in the background at the time that caused them to think you were doing something wrong?
don't quote me on this since i'm not a computer geek. [/quote]

Facebook haxxx

Reply September 23, 2013
Constalations

Maybe you were running something in the background at the time that caused them to think you were doing something wrong?
don't quote me on this since i'm not a computer geek.

Reply September 23, 2013
Dominion

ops i hit the ban button again lolz watever
- GM Panthiro

Reply September 23, 2013
PydrexLoL

Probably cause they jelly of your outfit.

Reply September 23, 2013