General

Update with that Miracle Time Glitch

[url=http://www.basilmarket.com/forum/2854383]The problem here.[/url]

I sent Nexon an email regarding the issue and here is what I got back:

"Thank you for contacting Nexon America Customer Support.

I am very sorry to hear of your recent disappointment in the Miracle Time. I have reviewed the information you have provided and please know that the notifications you receive means you get the miracle time buff and not a tier up on the potential. This buff will allow everyone in the map to receive Weapon Attack +30 and Magic Attack +30 for 15 minutes. You were granted this buff for participating in the event. I apologize for the confusion that this was not a potential tier up and I will not be able to provide you with a compensation at this time. I am truly sorry for this matter. Please refer to the link below for more information about the event.

Direct link to the website: http://maplestory.nexon.net/news/events/in-progress/00IBN

Thank you for your support and understanding.

Sincerely,

GM Luteola
Nexon America, Inc."

...You monster.

Edit: For legitimacy reasons that @ApplePond has requested.
[url=http://prntscr.com/5bi1fv]Reply #1[/url]
[url=http://prntscr.com/5bi1vl]Reply #2[/url]

November 29, 2014

10 Comments • Newest first

StealthClaw

The notification is glitched but has nothing to do with cubing, its not really something you can ask nexon to compensate you for. I got a tier up to legendary but didn't get the buff notification.

Reply November 30, 2014
shalazaar

Lol typical nexonish behaviour in so many ways, i dont blame u for the confusion

Reply November 29, 2014
lilpyro991

For legitimacy reasons that @ApplePond has requested:
[url=http://prntscr.com/5bi1fv]Reply #1[/url]
[url=http://prntscr.com/5bi1vl]Reply #2[/url]

I'm so sorry that I do not have my reading glasses to read the non-existent fine print that Nexon has apparently put on the Miracle Time page.

Reply November 29, 2014
ApplePond

Do you have a screenshot of this message, for legitimacy reasons?

Reply November 29, 2014
CRUSlFIED

Classic nexon move. you should send another ticket with the full screen, the part with your ign. Eventhough you could see it partially in the screen im sure the GM decided to ignore that fact to make things easier on himself.

Reply November 29, 2014
shalazaar

Lol some one got nexowned in miracle time

Reply November 29, 2014
lilpyro991

I reciprocated, obviously:
"I have looked over the event page for Miracle Time and here is what it says: "Also, some of the luckiest players will be granted a Double Miracle Time Blessing after successfully increasing rank TWICE! This buff will allow everyone in the map to receive Weapon Attack +30 and Magic Attack +30 for 15 minutes." This clearly means players only get that buff if their items tier up, so I do not understand how you can say this buff is from simply participating in the event."

Reply November 29, 2014
deadlifts

Heh. You all deserve this for putting your time and money into this game run by Nexon.

Reply November 29, 2014
DragonBandit

I used a gachapon ticket and didn't receive the item I wanted. I demand compensation!

Reply November 29, 2014
athmyst

You should of showed your full screen ie. that it is actually you who was getting the tier up, and not someone else.
But anyways, Im sorry for your loss. Hopefully they will compensate you in the future :<

Reply November 29, 2014 - edited