General

My Ms email no longer available?

Today I tried logging onto MS to check things out after about 2 years of not playing, but when I log in it says to check the site. So after checking the site it says the account has been deactivated. So I try logging onto my email through hotmail, but it says the email account doesn't exist. Any way of getting my account activated or the email back?

August 16, 2015

9 Comments • Newest first

Kastex

@littleazn12: All you need to do is just make a second acc just to submit the ticket. Log in, Click on get support on the top right corner, then click submit request. Then, Use that email to talk about your real acc. I actually had a problem lasting for the past 3 weeks and I used a secondary account to talk about my main account. Soon enough they will probably just transfer your account if you can get it back. Hope i helped.

Reply August 16, 2015
SadVirgin

@lilikoby: Oh cause I remember people having done this in the past. At least with hotmail.com accounts. Must've been fixed then.

Reply August 16, 2015
LiliKoby

@sadvirgin: If you change the email of an account, the original email will still be blocked under the pretense of it being taken. Just saying.

Reply August 16, 2015
dr4g0ns1ay3r

this happen to my old maple account when i tried to log back in after 4 years of absence

hate you hotmail

Reply August 16, 2015
SadVirgin

[quote=littleazn12]Yeah I tried remaking the email under the same address but it says it's taken.[/quote]

That's weird, then it clearly exists. But yeah go the ticket-route then. I think you need to provide some info and ID. Never done it myself.

Reply August 16, 2015
LittleAzn12

[quote=sadvirgin]If the account doesn't exist you could always try remaking it with the same address and see if that works.[/quote]
Yeah I tried remaking the email under the same address but it says it's taken.

Reply August 16, 2015
SadVirgin

If the account doesn't exist you could always try remaking it with the same address and see if that works.

Reply August 16, 2015
LittleAzn12

[quote=kastex]I would just send a ticket to nexon i think thats like the only option.[/quote]
How do I send ticket now with site updated? And if I can't access the original email, should I just use my personal email?

Reply August 16, 2015
Kastex

I would just send a ticket to nexon i think thats like the only option.

Reply August 16, 2015