General

Unable to play

Hello guys !
So I have of recent started getting the following error : ngs update error 0xe0100405(-535821307) and I am unable to play at all. I can at most stay from 10 seconds to 2min online at once and crash with this error. I tried re-installing the game several times & using the new launcher system AND its repair button, nothing. I googled different solutions, but none seem to work (tried em all by now). At start re-installing worked until I logged out & the next log in kept giving me this error. Now even after re-installing nothing, insta crash, won't even let me stay in game anymore. Perhaps someone on basil has had this problem and has found a solution? Also saw this same/similiar problem on Nexons forums, the solution didn't work and was kinda not EXACTLY this one, but I regardless tried it.

September 15, 2015

19 Comments • Newest first

duckymucky

It's been happening me since the last maint. The temp fix I found was to repair installation for the game to get rid of the 2 second d/c... but then it turns into NGS hacking thingy which d/cs me after a minute or so. So what I do is to just wait maybe 15-20 minutes to try to open it again. And it seems to work. But the next day it seems to happen all over again, so I guess rinse and repeat until Nexon fixes the problem..

OT: I'm located in the NY region

Reply September 15, 2015 - edited
zannybars

[quote=artasi]Hey istalkpeople (interesting name...)

Where are you located, geographically? If within the US, which state?[/quote]

im in upstate ny near canada and im having the same problem

Reply September 15, 2015 - edited
Grim

[quote=artasi]Hey istalkpeople (interesting name...)

Where are you located, geographically? If within the US, which state?[/quote]

OMG HI I'm near DC and I'm having the problem as well. I've tried using the Nexon Launcher as well as the Game Launcher and neither have worked 100% of the time.

Reply September 15, 2015 - edited
Artasi

Thanks for the replies, all.

We have noticed recently that this issue seems to be centered *MAINLY* around the NY Metropolitan Region. While it is affecting other areas, we are still working to confirm the exact cause. Thanks for all of your patience so far, I know it's not a fun experience.

Reply September 15, 2015 - edited
Sinknight

use gamelauncher.

Reply September 15, 2015 - edited
xXxRinXx

@Artasi, I live in NY and I experienced the same problem.

Reply September 15, 2015 - edited
MsLexiBelle

Having this problem too, i've tried practically all solutions and the only one that works is constantly restarting your computer until you don't dc, then basically never log off

Reply September 15, 2015 - edited
meepcat

[quote=artasi]Hey istalkpeople (interesting name...)

Where are you located, geographically? If within the US, which state?[/quote]
Having this same problem as well ever since the recent maintenance patch. Also living in northern US. I've tried reinstalling ms, playing through steam, etc. All are just temporary solutions atm.

Reply September 15, 2015 - edited
iStalkPeople

[quote=artasi]Hey istalkpeople (interesting name...)

Where are you located, geographically? If within the US, which state?[/quote]

HIya! Yeah I'm located in the US & NJ is the state. And on the name, this is an old account made YEARS ago to watch the drawings that flooded basil back then a lot more

Reply September 15, 2015 - edited
Artasi

Hey istalkpeople (interesting name...)

Where are you located, geographically? If within the US, which state?

Reply September 15, 2015 - edited
superwiz21

Yeah this is a problem happening to many people now. It started for me 2 days ago, It happens on both a windows 10 and windows vista CPU for me. There is no perm fix for it atm but what I do is repair the installation like you said and sometimes it lets me stay on lol other than that you basically gotta keep logging in till it lets you stay on...

Reply September 15, 2015 - edited
yearn

The only temporary solution is to constantly reboot your windows user account until you manage to stay online.
It usually takes me about 3 reboots everytime I want to play maplestory
Hopefully nexon will update their software by 2017

Reply September 15, 2015 - edited
uwotm9

If you edited this thread title as "Unable to pay", I'm sure it will catch nessin's attention in seconds

Reply September 15, 2015 - edited
Traitor

Works fine for me. Happens with unstable internet as well, if it's a laptop I'd take it elsewhere and try with a different connection.

Reply September 15, 2015 - edited
xXxRinXx

I have this problem as well. Fixed (?) this by uninstalling completely, then installing via Steam and running gamelauncher from steam folder.

Reply September 15, 2015 - edited
GoXDS

happened to me earlier today. I just attempted to get on until I could. did try to log onto a different char first though but iono if that changed anything

Reply September 15, 2015 - edited
zannybars

Well its probably just a problem with nexon. I just reformatted my computer and I'm still having this problem.

Reply September 15, 2015 - edited
iStalkPeople

[quote=zannybars]Its happening to me also, are you running windows 10 by any chance?[/quote]

Nope, Windows 7 and Windows 8,1 (2 laptops, both got this problem)

Reply September 15, 2015 - edited
zannybars

Its happening to me also, are you running windows 10 by any chance?

Reply September 15, 2015 - edited