General

[quote=lynerus]From one of the things you posted... you got banned for afk ing training with something holding your attack key on your keyboard is what it looks like to me
You say you did't have anything on your keyboard (but we can never know ;p) ad you were not afk then you would not have been banned thus you are lying

Almost every hack has a setting to disable the 100 attack lock and im sure people only have it turned on to try to be more legit as to not get banned from other hacks
I mean if you only enable that hack nexon won't be able to tell really unless they pm you while afk and you don't answer if you answer then you prob wouldn't be banned[/quote]

Firstly, your claim does not make any sense whatsoever. Your first sentence pretty much states "all Nexon bans are correct and they never make mistakes." Keep in mind their reason was not "afk ing" or "afk training" originally. They first accused me of macroing then accused me for hacking. The recent GM reply contradicts the previous. How am I able to run a macro or hack without running third party programs?
I honestly don't know how many times I have to repeat myself before people gets it. I was not running this specific hack that you are talking about. Additionally, WH does not need to bypass the 100 attack limit as their attack skill is not limited by the 100 attack counter. Even on the ticket, the GM said I was not running hacks/macros.

@buccortoo They do not ban without a reason, ok, that's true. In this case the reason was "being afk." But what matters is whether their reason is true and legitimate or whether it is an accusation or incorrect ban.

From one of the things you posted... you got banned for afk ing training with something holding your attack key on your keyboard is what it looks like to me
You say you did't have anything on your keyboard (but we can never know ;p) ad you were not afk then you would not have been banned thus you are lying

Almost every hack has a setting to disable the 100 attack lock and im sure people only have it turned on to try to be more legit as to not get banned from other hacks
I mean if you only enable that hack nexon won't be able to tell really unless they pm you while afk and you don't answer if you answer then you prob wouldn't be banned

nexon never bans without a reason, trust me

They no not need solid proof to tell you that they have proof. There are certain times where they claim to have evidence just to cover up. Many people who got banned for the gach sent tickets to Nexon and the GM could reply with something totally off track like "We have evidence of you participating in hacking" : something alone those lines that are not even related to gach.
I know they whisper sometimes but how can they expect you to be reading the chat all the time and if you were being spammed by loots?
@moelesteron They almost never help you or provide any real information through live chat. When I got banned for gaching, the GM told me they have evidence against me for using third party program and that the account will not be released.

@shangz No idea what you are saying.

never been banned...you irate?

[quote=tacolol]Might have been a whisper ban if someone reported you for macroing?

Nexon should really come up with something better than whispering since I never look at my chat when I'm training.[/quote]

they really do whisper you to check if your afk or not

i went from 188 to 200 during 2x exp once, and right after i hit 200 the GM started whispering me to see if i was botting

[url=http://i.imgur.com/YFiDlGE.jpg]screenshot 1[/url]
[url=http://i.imgur.com/J5RMMUC.jpg]screenshot 2[/url]
[url=http://i.imgur.com/H6rvmhz.jpg]screenshot 3[/url]

[quote=nikeball123]I don't see how it's out of context when I posted the whole conversation.
Why are you guys talking as if they always ban with a legitimate reason? During the mass ban when they mispriced the gach tickets, people were banned for various reasons. (Such as misconduct, hacking, use of third party program, harassment). Yet now you are talking as if they are always correct.

@shangz you seem more butthurt tbh.

@savaah I do not leech or rarely train with a party in general. I only had a kanna mule with me. If leeching bans, I don't see why my kanna didn't get banned.[/quote]

Let me just say I don't believe Nexon's GMs are omniscient, so they can and have made mistakes on bans.
My comment wasn't aimed at trying to provoke you, and what I mean by out of context is: The GM you spoke to was a customer service rep and not the GM who issued the ban.
She simply read what was written by the banning GM on your ticket (which probably read something like "whispered while training, no response. afk.&quot So when you opened a dispute on the ticket
her job is customer service which is simply relaying what she can to you.
Think of it like this: say you stole cable from your neighbors house (ran a cable from the pole), a tech will come out, cut the cable, and write a report and you get fined a bill and his job is done
Now you being upset over this bill call the cable company complaining, all the person on the phone will do is read the report from the tech and explain to you what she can based on the report.
the person on the phone is not a tech they might not even understand what was fully written by the tech (terms and such).
chances are this is the cause of the reply you got.

Again I'm not accusing you of doing what you were banned for, but bringing up your ban on basil and trying to rile people up will not help you.
If AFK-ing on maple was getting people banned trust me there would be nothing but post over it.
If you truly feel your ban was unjust go through the proper channels. Go into live chat in the ban appeals section and be polite.
GMs are people doing a Job and are not personally out to upset you ...tho like everyone in their job sometimes it gets the better of you, again they are people

[quote=nikeball123]I agree. Especially in SDH, it is really easy to miss a whisper even if you were reading the chat. The honor exp and monster card spams the chat like crazy when pet loot is on.[/quote]

With my experience, GMs use whisper and send you an alert message (blue box / stop you attacking) to tell you to answer them. From what I read on this thread, you seems to be ban for being "afk" in a training map with your kanna. It's really suspicious and if GMs tell you they won't unban you, it might be because they have solid proof against you.

@tysmoosion and @trumpet205

1. In this scenario he was training his WH, and skills that deal continuous dmg like hurricane, wild arrow blaster, or platter do not have this limit imposed, you can just sit there forever with these particular skills.
2. Even though the 100 attack limit exists for most skills, if you get hit by a mob and are knocked back or knocked forward that is considered movement and resets the limit. I've seen countless Lumi's, BW's, Phantoms, etc all use this method and it works for hours on end.

[quote=moelesterson]Let's put a little context into this..
Let's assume you were banned for bot training (afk training) not assuming you're guilty or innocent,
A GM in the game did so. When a GM does so they write the reasoning and such.
When you open a ticket you're talking to a costumer service rep. This person simply reads what the banning GM wrote.

What you did is take something out of context to get sympathy. I get you're upset over the ban but trying to get crowd support isn't the way to deal with this.
And please understand in game GMs and investigative GMs are not dumb (read what that guy linked to Reddit) so if you feel you were banned in the wrong talk to a GM in the ban appeal section but if you did actually do wrong, take a2 week ban as a gift.[/quote]

I don't see how it's out of context when I posted the whole conversation.
Why are you guys talking as if they always ban with a legitimate reason? During the mass ban when they mispriced the gach tickets, people were banned for various reasons. (Such as misconduct, hacking, use of third party program, harassment). Yet now you are talking as if they are always correct.

@shangz you seem more butthurt tbh.

@savaah I do not leech or rarely train with a party in general. I only had a kanna mule with me. If leeching bans, I don't see why my kanna didn't get banned.

Reading your replies you seem sketch af

No doubt you did something illegitimate and are now butthurt...banned for afk...lol plsgo

as someone who AFKs in Hene, ive never been banned. you were either afk training or leeching from someone who was botting/macroing

i have afked for hours at a time.
afk when i go to bed at night.
afk when i go to the grocery store.
afk when i feel like doing something else.
afk when i go to work.

... waiting for my incoming ban.

afk since 2006. (GMs are slow on my case obviously)

Let's put a little context into this..
Let's assume you were banned for bot training (afk training) not assuming you're guilty or innocent,
A GM in the game did so. When a GM does so they write the reasoning and such.
When you open a ticket you're talking to a costumer service rep. This person simply reads what the banning GM wrote.

What you did is take something out of context to get sympathy. I get you're upset over the ban but trying to get crowd support isn't the way to deal with this.
And please understand in game GMs and investigative GMs are not dumb (read what that guy linked to Reddit) so if you feel you were banned in the wrong talk to a GM in the ban appeal section but if you did actually do wrong, take a2 week ban as a gift.

banning users for AFK doesn't even make sense. taking a 5 min bathroom break will get you banned? this is nonsense.
then again, Nexon...

[quote=bloodisshed]"AFK is a bannable offence"
if that were the case, almost all the people in the FM selling their crap should be banned as well.

though there's a chance the pic is not legit and the OP is just trolling us.[/quote]

[url=http://i.imgur.com/AVaQ3np.png]Email from Nexon[/url]
No troll. The picture is legit.

"AFK is a bannable offence"
if that were the case, almost all the people in the FM selling their crap should be banned as well.

though there's a chance the pic is not legit and the OP is just trolling us.

[quote=nikeball123]Ok, legit guy that never breaks ToS.

You agree that you cannot and have no right to sell or otherwise transfer any of the Cash Items, Nexon currency or any other content or information included in the Service, in whole or in part, to any third person or entity whatsoever, including, without limitation, on Internet auction sites (e.g., eBay, IGE), hack sites, privates server sites, gold farming sites or in return for anything of value (including "real" money) or otherwise.

I guess selling ign for cash doesn't fit that criteria^?

@icephoenix21 Nope. I am explaining how poorly written the ToS is and how they can twist what is written on there to avoid having to disclose evidence.

Edit: This is quite interesting, huh?
NoReceipt
-----------------------------
Biography:
I'm Omi. I don't lie, I buy cheap and sell high. There is no need to scam. As long as I profit, okay.

Location:
Free Market

Interests:
I like money and exploiting Nexon.[/quote]

Great research. Creep.
Anyone can google NoReceipt. I'm just smart to keep a separate alias. If I get banned, this isn't even a main.
What I do is my own business, but I wouldn't encourage anyone to jump off a cliff with me.
Thanks for the advertisement?

Clearly there is nothing private about my PUBLIC profile page.

[quote=noreceipt]Dude, It's only 2 weeks, do something with your life.
It's hard to believe you anyways, I have experience with bans and GM suspicions, and I know they're fair.

GM will message you first to confirm you're active if you are expected to be botting. I know this from experience training Demon Slayer.
Story: I was making a Demon Slayer, a GM whispered me, then chatted me to confirm I'm actively training, and not botting. Done. No ban.

Even if you are banned and you are truly innocent, they would lift the ban quick. I know this from getting perm. banned on another Demon Slayer.
Story: I tried to log on a mule Demon Slayer and it was banned for hacking/third party. I submitted a ticket and they lifted the ban, no questions asked. I don't blame them for banning me, there's a bunch of DS botters. I was obviously breaking another rule there anyways (multiple accounts), but I got away with that.

You want them to reply and so they give you something so you quit bothering them. You wouldn't take no for an answer, and they have to keep dumbing it down for you to get it, no unban homie. I would imagine a lot of tickets are bullshark and fools wasting their time. I'd be lazy about helping you too.[/quote]

Ok, legit guy that never breaks ToS.

You agree that you cannot and have no right to sell or otherwise transfer any of the Cash Items, Nexon currency or any other content or information included in the Service, in whole or in part, to any third person or entity whatsoever, including, without limitation, on Internet auction sites (e.g., eBay, IGE), hack sites, privates server sites, gold farming sites or in return for anything of value (including "real" money) or otherwise.

I guess selling ign for cash doesn't fit that criteria^?

@icephoenix21 Nope. I am explaining how poorly written the ToS is and how they can twist what is written on there to avoid having to disclose evidence.

Edit: This is quite interesting, huh?
NoReceipt
-----------------------------
Biography:
I'm Omi. I don't lie, I buy cheap and sell high. There is no need to scam. As long as I profit, okay.

Location:
Free Market

Interests:
I like money and exploiting Nexon.

[quote=nikeball123]I did not have anything on my keyboard to hold down the keys and I was not even afk.

From the Tos:
Engage in using macros (i.e., "macroing&quot, auto-looting or robot play (i.e., "botting&quot or any other behavior that allows you (or any character you are controlling) to automatically function or effect any action in a game with or without your presence;
This implies that having a shop permit can result in a ban since the shop functions automatically. It also means that the AUTO-pilot mounts are against the rules.[/quote]

By this statement alone it sounds like you're defending afk training, lol.

It's two weeks, don't have a cow.

Maybe you shouldn't have been doing anything naughty in the first place.

[quote=nikeball123]@whatthejew Yeah I don't really know what they are doing. I've seen the same people botting on the same ch for weeks straight and never got banned.
@shikon If you're talking about TumblrMyVag, no she did not hack anyone and was not involved in any attempt to scam Nexon.
@sadvirgin Thanks.[/quote]

Not according to their logs:
[url=https://www.reddit.com/r/Maplestory/comments/3khdj8/nexon_banning_with_baseless_accusations/cuyef4u]link[/url]

Dude, It's only 2 weeks, do something with your life.
It's hard to believe you anyways, I have experience with bans and GM suspicions, and I know they're fair.

GM will message you first to confirm you're active if you are expected to be botting. I know this from experience training Demon Slayer.
Story: I was making a Demon Slayer, a GM whispered me, then chatted me to confirm I'm actively training, and not botting. Done. No ban.

Even if you are banned and you are truly innocent, they would lift the ban quick. I know this from getting perm. banned on another Demon Slayer.
Story: I tried to log on a mule Demon Slayer and it was banned for hacking/third party. I submitted a ticket and they lifted the ban, no questions asked. I don't blame them for banning me, there's a bunch of DS botters. I was obviously breaking another rule there anyways (multiple accounts), but I got away with that.

You want them to reply and so they give you something so you quit bothering them. You wouldn't take no for an answer, and they have to keep dumbing it down for you to get it, no unban homie. I would imagine a lot of tickets are bullshark and fools wasting their time. I'd be lazy about helping you too.

@whatthejew Yeah I don't really know what they are doing. I've seen the same people botting on the same ch for weeks straight and never got banned.
@shikon If you're talking about TumblrMyVag, no she did not hack anyone and was not involved in any attempt to scam Nexon.
@sadvirgin Thanks.

I'm not sure how you can get banned for being afk, while I was leeching I never had an encounters with GMs on me beginner. Me kanna mule, and the person who leeched me would always receive either a whisper or just a blue pop-up asking to respond.

I don't get how they're quick to ban peeps for this, yet there has been peeps abusing sudden missions for a month and get unbanned after one day. zzz

I didn't go through the whole thread, but keep in mind that they could be banning you for something you or a party member did months back and not necessarily from when you were on recently.

Also, threads like this probably doesn't really help your case since there was a big thread a week or two ago claiming their guildy was innocent with a bunch of people supporting her, but then it turns out they were guilty.

Not saying you're guilty or otherwise, but just some things to consider.

@nikeball123: Well they're not supposed to publicly disclose the evidence. I don't know the context of that quote so I can't speak on whether it was appropriate or not.
Oh I absolutely agree on the quality, or lack thereof, in customer service, but it doesn't make your "all af[king is against the ToS" argument any more valid, and I don't know why people keep bringing that up as point when talking about af[k training, unless they want to create an imaginary loophole for botting to be as acceptable as shop permits.
It's more of a "they can but they won't" type of thing to keep the ToS open for any changes, I'd assume.

Again, best of luck to you if you truly didn't do anything.

But the 250's don't get bans... confuse nexon! I know people who use bots, and macro all the time and nothing happens to them. Nexon targets the wrong crowd.

[quote=sadvirgin]@nikeball123 I believe they keep the definitions very broad because they can't anticipate future hacks and exploits. It'd still be nice if you and other people stopped immediately jumping on the "OMG THEN SHOP PERMITS ARE ILLEGAL?"-wagon whenever there's an af[k-training discussion, and use common sense instead. The GMs know how to interpret the ToS.[/quote]

Not at all. I've seen a post on reddit where a GM could not provide evidence of banning the OP. and pulled out this quote from the ToS " Notwithstanding anything to the contrary in this Agreement (including without limitation Section 10.1), the Company reserves the right to permanently discontinue the Service at any time. Upon such discontinuation, your Account and this Agreement shall terminate. " You can continue to stand on their side and suck up to Nexon. I could care less. Many people agree that their customer service is not of best quality.
Having a shop permit is not illegal. Doing nothing at all is not illegal. However they reserve the right to ban you without a reason if they wish to.

@nikeball123 I believe they keep the definitions very broad because they can't anticipate future hacks and exploits. It'd still be nice if you and other people stopped immediately jumping on the "OMG THEN SHOP PERMITS ARE ILLEGAL?"-wagon whenever there's an af[k-training discussion, and use common sense instead. The GMs know how to interpret the ToS.

[quote=nikeball123]
Thanks for the advice, but I rather not suck up to some irresponsible company that are not willing to admit their mistakes.[/quote]

Hahah was jokes btw Props for standing up for yourself

[quote=nikeball123]
Senior GMs think too high of themselves and doesn't bother to probably write a reply.
[/quote]

I know right? 'Cause having the ultimate say in a 2d virtual world is such a hot shot gig and all..

I remember years ago I was playing Jett with a friend and we would literally do rnj pq hundreds of times just standing in the middle with a weight on the space bar and use the 3rd job move that could atack both platforms. It was amazing.

@sadvirgin
Obviously those are not actually against the rules. But they do need to clarify what is written on the ToS because they do have the right to ban you for using those features. They meet the criteria of functioning automatically.

[quote=nikeball123]I agree. Especially in SDH, it is really easy to miss a whisper even if you were reading the chat. The honor exp and monster card spams the chat like crazy when pet loot is on.[/quote]

All I see is "you may not use this skill yet" QQ guess I'm gonna be banned

[quote=trumpet205]Like what me and others have said, it is NOT possible to do AFK training and remain stationary. Your skill gets locked up if you don't move around every now and then.

Also if you paid any attention to Blaze Wizard botters you will notice that they teleport like crazy all over the map. That is the obvious sign of botting, and they do that because once again, you cannot spam the same skill without moving. Simply putting a rock or having a pencil stuck between keyboard ain't going to work on MS.

And to be honest, GM whispering is quite possibly the worst way of checking whether a player AFK or not. A much better way of doing that is Talk to All since it is displayed on screen. Whisper message can be easily buried among alliance talk, pet loot message, Megaphone, etc, especially if you did not expand the chat window.[/quote]

Every blaze wizard botter I've ever seen is usually standing in one place the entire time and doesn't stop attacking, I guess they have a way around the stationary lock? But yeah on topic if you really were just legit training then you probably just missed the GM whisper because regardless if you're hacking or not if you don't reply you're banned like right away.

The whisper ban is a pretty silly way of doing things though I'll admit..

[quote=misscherilyn]@nikeball123

Sorry to hear what happened. There's really no point in going back and forth with Nexon though - they're just going to shoot back with variations of pointless canned responses.

The same thing happened to me twice. Submitted tickets within 5 minutes of being dc'ed both times, and pretty much got the same response that you did.
What's hilarious is how butt hurt they get when you actually try to talk reason with them. A "senior" gm actually changed my temp block to a perm ban for a day after I sent in a semi-aggressively worded ticket tagged with evidence; they later changed it back, but that pretty much proves my point as to how incompetent and unprofessional their support team is.

My suggestion? Beg/suck up like no other and make yourself sound as stupid as possible. It worked for Kylehell [/quote]

Yeah you're right. They resent the same reply over and over with a few words switched around.
Senior GMs think too high of themselves and doesn't bother to probably write a reply.
I got this message
Thank you for taking the time to write back. As previously stated, we will not be able to release your account.

Thank you for your understanding.

Sincerely,

GM Panthiro
and ticket was auto closed.
Thanks for the advice, but I rather not suck up to some irresponsible company that are not willing to admit their mistakes.

[quote=nikeball123]From the Tos:
Engage in using macros (i.e., "macroing&quot, auto-looting or robot play (i.e., "botting&quot or any other behavior that allows you (or any character you are controlling) to automatically function or effect any action in a game with or without your presence;
This implies that having a shop permit can result in a ban since the shop functions automatically. It also means that the AUTO-pilot mounts are against the rules.[/quote]

That is not at all what it implies, and you're reaching to prove your point.
The shop, pets that auto-loot and the auto-pilot are all features within the game that are working as intended. You could however get banned if you found a way to exploit these things.
Would be nice if Nexon could clarify a lot of the points on the ToS though since people keep misinterpreting it.
I've also had contact with Anhaern a few times regarding other matters and I wouldn't take that quote as "all AF[King is against the ToS" since they've been clumsy with wording things in tickets of mine (and also very unhelpful and giving false information, might I add).

On-topic: Keep sending tickets if you truly are innocent, if not, serve your sentence and stop doing what you're doing.

[quote=nikeball123]I did not have anything on my keyboard to hold down the keys and I was not even afk.

From the Tos:
Engage in using macros (i.e., "macroing&quot, auto-looting or robot play (i.e., "botting&quot or any other behavior that allows you (or any character you are controlling) to automatically function or effect any action in a game with or without your presence;
This implies that having a shop permit can result in a ban since the shop functions automatically. It also means that the AUTO-pilot mounts are against the rules.[/quote]

dam bro do ur shoulders hurt from reaching that far to justify actual botting behavior

[quote=trumpet205]Like what me and others have said, it is NOT possible to do AFK training and remain stationary. Your skill gets locked up if you don't move around every now and then.

Also if you paid any attention to Blaze Wizard botters you will notice that they teleport like crazy all over the map. That is the obvious sign of botting, and they do that because once again, you cannot spam the same skill without moving. Simply putting a rock or having a pencil stuck between keyboard ain't going to work on MS.

And to be honest, GM whispering is quite possibly the worst way of checking whether a player AFK or not. A much better way of doing that is Talk to All since it is displayed on screen. Whisper message can be easily buried among alliance talk, pet loot message, Megaphone, etc, especially if you did not expand the chat window.[/quote]

I think you're missing some information that I'll gladly tell you. Certain skills don't fall under the automatic lock up because they are "hurricane" style skills and are specifically key down skills that never expire. Examples include any bowman's hurricane skill, rapid fire and broadside( corsair), beam dance (xenon), etc. These skills do not require the player to adjust and re-use the skill at anytime and can be used indefinitely.

@nikeball123

Sorry to hear what happened. There's really no point in going back and forth with Nexon though - they're just going to shoot back with variations of pointless canned responses.

The same thing happened to me twice. Submitted tickets within 5 minutes of being dc'ed both times, and pretty much got the same response that you did.
What's hilarious is how butt hurt they get when you actually try to talk reason with them. A "senior" gm actually changed my temp block to a perm ban for a day after I sent in a semi-aggressively worded ticket tagged with evidence; they later changed it back, but that pretty much proves my point as to how incompetent and unprofessional their support team is.

My suggestion? Beg/suck up like no other and make yourself sound as stupid as possible. It worked for Kylehell

[quote=tacolol]Might have been a whisper ban if someone reported you for macroing?

Nexon should really come up with something better than whispering since I never look at my chat when I'm training.[/quote]

I agree. Especially in SDH, it is really easy to miss a whisper even if you were reading the chat. The honor exp and monster card spams the chat like crazy when pet loot is on.

[quote=tacolol]Might have been a whisper ban if someone reported you for macroing?

Nexon should really come up with something better than whispering since I never look at my chat when I'm training.[/quote]

They do...in a different game of theirs. DFO
If you are suspected of macroing the GM forces a captcha to appear, if you fail X amount of times you are banned

[quote=endurance]people do this alot.. mainly blaze wizards duo a map 24/7 with a pencil stuck between their keyboard keys.. people that do want to party with you dont get a response, they either change channels, defame you, or report you.. they did the same thing to me when i was getting to level 200 and the GM whispered me asking if i was there, if they whisper you and you dont reply then you're away from keyboard

ALSO. if you really didn't do it then it must have been someone else in your party, and if thats the case they ban everyone in the party for the same thing[/quote]
Like what me and others have said, it is NOT possible to do AFK training and remain stationary. Your skill gets locked up if you don't move around every now and then.

Also if you paid any attention to Blaze Wizard botters you will notice that they teleport like crazy all over the map. That is the obvious sign of botting, and they do that because once again, you cannot spam the same skill without moving. Simply putting a rock or having a pencil stuck between keyboard ain't going to work on MS.

And to be honest, GM whispering is quite possibly the worst way of checking whether a player AFK or not. A much better way of doing that is Talk to All since it is displayed on screen. Whisper message can be easily buried among alliance talk, pet loot message, Megaphone, etc, especially if you did not expand the chat window.

Might have been a whisper ban if someone reported you for macroing?

Nexon should really come up with something better than whispering since I never look at my chat when I'm training.

[quote=endurance]people do this alot.. mainly blaze wizards duo a map 24/7 with a pencil stuck between their keyboard keys.. people that do want to party with you dont get a response, they either change channels, defame you, or report you.. they did the same thing to me when i was getting to level 200 and the GM whispered me asking if i was there, if they whisper you and you dont reply then you're away from keyboard[/quote]

I understand what you meant by that. However, as I have stated before, I did not have anything on or stuck into my keys.

[quote=nikeball123]Me: I was training at SDH and dced after training for about an hour. When I tried logging back in i was banned for 2 weeks for "macro/ auto keyboard" when I have been there and training by hand the whole time. I really don't understand what is going on with the ban system anymore.

GM: Dear Player,

Thank you for taking the time to write this ticket.

After investigating this issue, our records indicate that your account was temporary blocked after being found participating in malicious activities. Due to the nature of this situation, I am sorry to inform you that I will not be able to release your account at this time. You will need to serve the rest of your suspension.

Please understand that all users are required to play by the rules. For further review of these rules, please review our Terms of Use at http://www.nexon.net/legal/terms-of-use/.

I apologize for the inconvenience this may have caused.

Me: I did not participate in any malicious activities. I was training the whole time without the use of any programs.

GM: Hello,

Thank you for taking the time to write back. As previously stated, we will not be able to release your account.

Thank you for your understanding.

Sincerely,

GM Panthiro
--Ticket closed--
Next ticket
Me :Hello, I submitted a ticket earlier today regarding my ban. I was training my wild hunter by hand and was not running any macro programs, however I got banned and accused to be botting. If I was macroing I wouldn't be able to realize that I have been banned instantly. This is just ridiculous. Please provide me with proof of how I broke the ToS.

GM: Greetings Mapler,

Thank you for contacting Nexon America Customer Support.

I understand that your account is currently suspended due to violating the Nexon Terms of Use. I apologize for the inconvenience. Upon investigating your account, you have been suspended due to hacking. Unfortunately, we are unable to lift the suspension or shorten the time of your suspension. I would suggest that you wait until the ban duration will be over.

Thank you for your patience and cooperation.

Sincerely,

GM Anhaern
Nexon America Inc.
---------------
This went on for a lot longer, but I don't think you'd want to read all that.[/quote]

people do this alot.. mainly blaze wizards duo a map 24/7 with a pencil stuck between their keyboard keys.. people that do want to party with you dont get a response, they either change channels, defame you, or report you.. they did the same thing to me when i was getting to level 200 and the GM whispered me asking if i was there, if they whisper you and you dont reply then you're away from keyboard

ALSO. if you really didn't do it then it must have been someone else in your party, and if thats the case they ban everyone in the party for the same thing

[quote=endurance]why dont you tell the whole story? also af]king while: training/leeching, pqing, pvping = ban[/quote]

Me: I was training at SDH and dced after training for about an hour. When I tried logging back in i was banned for 2 weeks for "macro/ auto keyboard" when I have been there and training by hand the whole time. I really don't understand what is going on with the ban system anymore.

GM: Dear Player,

Thank you for taking the time to write this ticket.

After investigating this issue, our records indicate that your account was temporary blocked after being found participating in malicious activities. Due to the nature of this situation, I am sorry to inform you that I will not be able to release your account at this time. You will need to serve the rest of your suspension.

Please understand that all users are required to play by the rules. For further review of these rules, please review our Terms of Use at http://www.nexon.net/legal/terms-of-use/.

I apologize for the inconvenience this may have caused.

Me: I did not participate in any malicious activities. I was training the whole time without the use of any programs.

GM: Hello,

Thank you for taking the time to write back. As previously stated, we will not be able to release your account.

Thank you for your understanding.

Sincerely,

GM Panthiro
--Ticket closed--
Next ticket
Me :Hello, I submitted a ticket earlier today regarding my ban. I was training my wild hunter by hand and was not running any macro programs, however I got banned and accused to be botting. If I was macroing I wouldn't be able to realize that I have been banned instantly. This is just ridiculous. Please provide me with proof of how I broke the ToS.

GM: Greetings Mapler,

Thank you for contacting Nexon America Customer Support.

I understand that your account is currently suspended due to violating the Nexon Terms of Use. I apologize for the inconvenience. Upon investigating your account, you have been suspended due to hacking. Unfortunately, we are unable to lift the suspension or shorten the time of your suspension. I would suggest that you wait until the ban duration will be over.

Thank you for your patience and cooperation.

Sincerely,

GM Anhaern
Nexon America Inc.
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This went on for a lot longer, but I don't think you'd want to read all that.

Notice how they first said I was macroing, then the other GM said I was hacking; now they say I was not running any 3rd party programs nor hacking but was afk which is "against the ToS."
Even if they think I was "afk training" they shouldn't reply with "AFK ing is also part of the violation against the Nexon Terms of Use."

[quote=nikeball123]I got a 2 week ban recently. Sent a ticket to Nexon and here's the reply:
[url=http://i.imgur.com/RGs9Df7.jpg]Ticket Response[/url]

Quote from GM : Unfortunately, AF]King is also part of the violation against the Nexon Terms of Use.[/quote]

why dont you tell the whole story? also af]king while: training/leeching, pqing, pvping = ban

@nitsua2789
Once again, I was not afk and did not use anything to hold down a key.
Edit: especially on a WH, you do not have unlimited arrows like bowmasters. It wouldn't work unless you fill up your inventory with arrows or use a macro/bot to recast soul arrow.

[quote=nitsua2789]AFK Training is against the ToS and is a banable offense. You don't need to be botting or hacking or macroing to afk train, all you need is a rock to put on your key, especially if you're a WH. If you were away from your pc with some weight holding down your Wild Arrow Blaster while you sat in a corner then that's why you got banned.[/quote]
AFK training doesn't work in MS in the first place. MS has anti-bot in place where if you hold down the skill key without moving your skill will stop working after a while.

This also works against Aran who has no hold down skill in the first place. If we don't move around every now and then our skill gets locked up. Quite a pain actually when doing stationary bosses (Czak / Commerci run) that you can't kill quick because your range is low.

[quote=nitsua2789]AFK Training is against the ToS and is a banable offense. You don't need to be botting or hacking or macroing to afk train, all you need is a rock to put on your key, especially if you're a WH. If you were away from your pc with some weight holding down your Wild Arrow Blaster while you sat in a corner then that's why you got banned.[/qu

Skills stop working after a while even if you hold it down. You have to move to reset the skill again...