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Official can't add a new/edit a player thread

Hey Basilers,

Let's move the discussion to this thread. The Site section's overloading a little. I don't know what's going on, but if everybody who has this problem submits a ticket I guess it'll be fixed soon. People say it's the rankings. However, Hyperstep says it's Basil Market. That's good (maybe not for Basil Market's PR), because that means the problem can be fixed quickly.

[b]UPDATE[/b] MrBasil PMed me saying the problem should be fixed. If you're still having troubles post here and I'll inform him again. Thanks to everybody who's been submitting tickets about it.

[b]UPDATE 2[/b] Some users appear to experience a problem where, instead of adding a new character, the page refreshes and no character is added. I do not seem to have that issue, but if you do have it please post. Also please state your version (i.e. GMS, EMS, MSEA etc.) and whether you're an old or a new Basiler.

August 13, 2011

94 Comments • Newest first

Pavchka

[quote=DrHye]Unfortunately, that's the case updating your level means updating your avatar.[/quote]

OH NO, MY PRECIOUS BOB (scorpius hairpin) WHICH RAN OUT HALF A YEAR AGO!

Reply November 5, 2011
DrHye

[quote=taleko]i cannot update my level without losing my custom avatar.
Will i be fovever level 109?[/quote]

Unfortunately, that's the case updating your level means updating your avatar.

Reply November 4, 2011
Pavchka

If you cannot upload a user because its name would contain the word "troll" while in fact it doesn't: could you please upload a picture of the screen you get, or as @brian890 did, perhaps make a small video? (excellent, by the way)

Reply November 3, 2011
DrHye

[quote=brian890]What if my ign does have troll in it, but I can't add it still.[/quote]

Can't hurt to have it. I'm sending a message to mrb again since he wanted examples. I'd like one of every scenario, so I guess yours would be part of that. I'm not sure why he'd even block the word if it's an ign...

But yeah, give me all the info you can.

Reply November 1, 2011
DrHye

I need an example from someone with the problem.

First example I need is when the page refreshes on you instead of adding the character (give me the ign)

Second example I need is when the site says your ign has "troll" in it, when it doesn't actually have that (again, give me the ign)

Thanks

Reply November 1, 2011
TheDarky

It seems that they have fixed the adding for EMS (Look at my char)
But not sure about all the gms worlds

Reply October 11, 2011
CrunchBars

Still reporting problems for Nido/Zenith/Chaos.

Reply October 11, 2011
darkenedrage

Still can't add any of my El Nido characters.

Reply October 9, 2011
Vimi

Basil can't find any of my players on Arcania server, but I can find them all in the MS rankings

Reply October 8, 2011
jonatan

@TinDragon:
Is the official ranking page working because if it's not then the problem is caused by nexon, not basil.

Reply October 6, 2011
Pavchka

[quote=TinDragon]The page still refreshes when I attempt to add my El Nido player..[/quote]

Darn, that isn't supposed to happen...

Reply October 6, 2011
Pavchka

I got a PM too saying the overall problem should have been fixed, so El Nido should be working as well.

Reply October 6, 2011
jonatan

EMS players can now be added, just got a response from mrb and he said he fixed it. Have also tested myself and it's working.

Reply October 6, 2011 - edited
Pavchka

[quote=jonatan]@Pavchka:
Just "borrow" a char from the rankings for a while... It's not like that's considered bannable because it's just for testing...

@JustBeCB:
Just to inform mrb if there is any bugs (like this one, not only security holes).

OT:
Found another "glitch" you cannot have more than 1 player with the same username. For example; if you have a player caller blargh in both EMS and GMS you can only add 1 of thoose, not both.[/quote]

[quote=Bubbahoetup]El Nido, you can try to use TranceBot. My BaM, you hazardous my parmizzionz![/quote]

That's true and thanks for the offer, but I'm also curious about the lag-rumours, so I'll make a character of my own anyway. Ahhh... I remember when GMS was hosted from New York... almost no lag. And then they moved the servers to LA and I started lagging.

Reply October 6, 2011 - edited
Brotstink

Same problem here... Cant update my eMS chars, neither can I add my newest eMS Mule...

Reply October 6, 2011 - edited
jonatan

@Pavchka:
Just "borrow" a char from the rankings for a while... It's not like that's considered bannable because it's just for testing...

@JustBeCB:
Just to inform mrb if there is any bugs (like this one, not only security holes).

OT:
Found another "glitch" you cannot have more than 1 player with the same username. For example; if you have a player caller blargh in both EMS and GMS you can only add 1 of thoose, not both.

Reply October 6, 2011 - edited
JustBeCB

@jonatan, im sorry, but what is a SECURITY-Member?
What is your job on Basilmarket? Keep our account information save or something?

OT : i dont have experienced problems, only when i try to add characters on my telehpone, sometimes it doesn't work.

Reply October 6, 2011 - edited
Pavchka

I'll make a control character in El Nido. That also gives me a nice opportunity to check if I'll have less lag there than in Broa. (no, I will not leave Broa)

Reply October 6, 2011 - edited
jonatan

Just checked and it seems like EMS chars can't be added, also checked the rankings and they are currently up and running so I'll PM mrb and come back with an update when he replies.

Reply October 6, 2011 - edited
Pavchka

[quote=jimeneze09]Gms DivineBrain ElNido btw old basil just returning to maple! umm its been a coupe days now... when is my characer going to be uploaded i cannot bid on anything until it is done!

seriously how long will this take cuz like wtf i want to start selling my items and bidding on things and i am stuck seriously people WORK OR QUIT! if you plan to do nothing why bother having a thread up![/quote]

One thread is better than several dozens.

Reply October 6, 2011 - edited
Fhyr

I have the same problem- I'm trying to add an eMS player here.

Reply October 1, 2011 - edited
BuffArcher

when i try to update my characters looks by updating it, it updates level but not the look

Reply September 30, 2011 - edited
Pavchka

Still mainly El Nido and EMS, right?
In about 12 hours (it's just past midnight right now for me) I'll send MrBasil a PM asking him if he can temporarily allow users to "manually" upload a character the way we did it in the olden days: list name, submit picture, wait for picture and name to be approved. I'll volunteer for the job of matching names and uploaded pictures with pictures of the rankings (that could be problematic since they don't update very often) if it'd take too much time for him alone.
I can't promise anything, but I'll do my best. People can't auction, which sucks, and some have also been flamed for being a grey blob while they can't help being blobs. :S

Reply September 27, 2011 - edited
Bassi360

I cant add my player the name is "EnTjuv" and I play on ems v.75. when i try to add the player on the add player page all it does is reload the page when i have enter the right name and game. Can anyone help me?

Reply September 25, 2011 - edited
qwertyalt

cant add my player
awand99
gms: el nido
edit: i think it has something to do with characters from nido

Reply September 24, 2011 - edited
IIJanx3

my page refreshes too when i try to add my character and i play EMS btw
I added my gms character but i dont like it

Reply September 22, 2011 - edited
chao195

never mind

Reply September 18, 2011 - edited
agge94

Cant add one either ... </3
-EMS
-Old basiler
-Co0mbo

Reply September 17, 2011 - edited
TheDarky

Meh can't add my char D: *refreshes when I try to add it
EMS ~ New basiler
MightDarky

Reply September 17, 2011 - edited
CrunchBars

[quote=Pavchka]UPDATE 2 Some users appear to experience a problem where, instead of adding a new character, the page refreshes and no character is added.[/quote]
I have that issue.
Old basiler, GMS.
CrunchyOreos

Reply September 17, 2011 - edited
silentsnake

Can't add my character Fictional. Version: EMS. The page refreshes when I press "add character" or whatever...

Reply September 17, 2011 - edited
darkenedrage

Hypotoniq of El Nido. I've been a Basiler for at least 3 years, if not more.

Reply September 15, 2011 - edited
Pavchka

Strange it's not just El Nido and EMS any more, but affects other versions as well. I'll PM MrBasil again. This is a really annoying problem.

EDIT: When I try to look at the rankings on MapleGlobal's site I get [url=http://i210.photobucket.com/albums/bb309/Touzokuou/Rankingsproblem.jpg]this.[/url] When I tried to upload my control character Thyristor I first got a message the character couldn't be found (I checked for typos, there weren't any) and the second time I tried she was uploaded normally.

Reply September 14, 2011 - edited
WetDuck

I'm not able to add my El Nido (GMS) character to basil.
Also, this is a newish basil account, dunno if that makes a difference.

Reply September 13, 2011 - edited
NiiSlave

"[b]UPDATE 2[/b] Some users appear to experience a problem where, instead of adding a new character, the page refreshes and no character is added. I do not seem to have that issue, but if you do have it please post. Also please state your version (i.e. GMS, EMS, MSEA etc.) and whether you're an old or a new Basiler."

^ This
3 Month Basiler.
GMS

Reply September 10, 2011 - edited
Pepper

I am unable to add my GMS character. I have been around basilmarket for more than a year, at least.

Reply September 5, 2011 - edited
DrHye

[quote=IonicVortex]I sumbitted a ticket, but they say theres no character in the rankings that has that name Why basil? I cant post a link of it unfortunately [/quote]

He's doing this with everyone, and it's annoying, because whenever i checked, mrb was wrong and the characters DO exist.

I PM'd him about it on Saturday, so maybe when this 3-day weekend is over, he'll look at it and fix it.

Reply September 5, 2011 - edited
mordi

it reloads...
Im in ems, basilmarket for 6(?) months...

Reply September 5, 2011 - edited
Blurrie

This has not worked me for serveral weeks now. I went to update my Nightlord and it completely deleted my character and won't let me readd. The version check bubble is deformed on my brouser (I've tried several brousers) and when I type my character name in, it will not process. I'm a GMS user and have had a basil account for over 48 months.

Reply September 2, 2011 - edited
vgirl9999

I am having that problem and my character is in GMS. Also the website is only updating the picture of my characters when I edit. I'm level 92 in my main. And also I have had a basil account for a couple months.

Reply September 2, 2011 - edited
Pavchka

[quote=IonicVortex]Whats happening in update 2 is happening to me. I try to add my player "IonicDrain" but the page refreshes. I sumbitted a ticket, but the bot said that there is no character on the rankings that has my name! I cant post a link cause Im a new member, but if you check there is in fact my character. Im in El Nido East Coast, my character should be there.

Please help! What should i do?[/quote]

I'm afraid there's not much you can do, except submitting a ticket about your problem. For some reason Basil Market doesn't allow characters from El Nido to be added to player lists.

Reply September 2, 2011 - edited
Pavchka

[quote=Mistral]I already submitted a ticket, also because I didn't see this thread (even though I've been looking for it).
I can't either create a new char, nor can I edit the ones I already have.

All characters are from EMS (Kradia), and I'm not new to basil. (already registered for some years now)
(Characters: Mistral, Level 137 Bishop; ForestDragon, Level 70 Ranger; Jounin, Level 73 Hermit; etc)[/quote]

EMS [i]had[/i] a rankings problem. Any clue if the rankings have been fixed in the mean time?

Reply September 1, 2011 - edited
Mistral

I already submitted a ticket, also because I didn't see this thread (even though I've been looking for it).
I can't either create a new char, nor can I edit the ones I already have.

All characters are from EMS (Kradia), and I'm not new to basil. (already registered for some years now)
(Characters: Mistral, Level 137 Bishop; ForestDragon, Level 70 Ranger; Jounin, Level 73 Hermit; etc)

Reply September 1, 2011 - edited
Pavchka

[quote=aJasp37]unfortunately, i logged a ticket with a different character (still in el nido) and i got the same exact response.

this issue is now getting in the way of making some trades, which is sort of a pain...so not to be a pest, but any updates or news?[/quote]

You're no pest at all. I'm in fact feeling a bit guilty because I have no news whatsoever. I sent MrBasil a PM quite some time ago, but didn't hear back from him. I think I'll send him another one.

Reply September 1, 2011 - edited
SupremeEyes

Well, my issues is not related to editing my characters, it's about creating new threads. Since I can't create one I might as well hijack this one for answers, please?

Current problem: Whenever I try to create a new thread I get this response: "Adding new threads is temporarily disabled."

So I wonder if it's a normal thing to happen, if they have a real reason to it or is it just me who's getting that? Thanks in advance.

Reply September 1, 2011 - edited
Salokyn

I has a problem adding a character in GMS.

Reply August 29, 2011 - edited
cluckbomb

Hey, my page still refreshes when I try to add my character, Hes a lvl 62 fighter in El Nido named Fluffychest, hes on the rankings(for now till nexon messes up again)
when i try to add him the page just refreshes..GMS btw

Reply August 28, 2011 - edited
emielboeren

Page refreshes when I try to add a new player, Rests - Kradia - EMS.

Reply August 27, 2011 - edited
pikachuyann

Characters from europe MapleStory seems to not update anymore, this include my main character Clementine - but also my other characters, Selynia and Pasteque.
It is refreshing the page. I've been able to update Clementine one month ago (it was 102 before our big bang patch, in fact), but not within the last 2 weeks.

Clementine - eMS Kradia
Selynia - eMS Kradia
Pasteque - eMS Kradia

Reply August 27, 2011 - edited
alv746

I can't add a new player. when i do it says the ign contains the word c(u)m, but my ign clearly doesnt

Reply August 25, 2011 - edited
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