Attention all Bowmasters
If you've been playing on your Bowmaster since the v177 Secret Stories patch, you have probably encountered the very, very, verrrrryyyy annoying Arrow Blaster bug.
You know, the one where installing Arrow Blaster doesn't work sometimes? And it still goes on cooldown? Yeah.
We've been through 5 version ups (v178->v182) without a fix.
KMS has this issue right now as well. They're on their 12th version up since then. (as of the writing of this thread)
It's been falling on deaf ears in both KMS and GMS.
All Bowmasters, or anyone else who wants to help us, please send in a ticket detailing the issue. Every ticket counts.
My ticket was met unfortunately with a GM who said that it's working as intended: http://i.imgur.com/ubVuMZ9.png
Let's try to change that. Please, please, send in tickets describing the bug:
https://support-maplestory.nexon.net/hc/en-us
13 Comments • Newest first
@athmyst: Nope, clean boot and repairing the game installation and all those steps they provide do absolutely nothing.
I've sent another ticket in about Arrow Blaster. If you get shut down (e.g. "yeah do a clean boot that'll totally fix it SOLVED BYE"), please send in another ticket if your ticket is closed for replies.
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New page, another reminder: if you have not sent in a ticket about Arrow Blaster, please do so! https://support-maplestory.nexon.net/hc/en-us (Sign in -> Submit a request) The only thing we can do is keep at it.
@athmyst, I've sent couple tickets about the glitches. I never got clean boot reply, and usually I got this kind of reply: http://imgur.com/MafagZC
@dazl: @twopointonefour: yea its not working 100% anymore
sent a ticket... 2nd reply i got:
I do understand that you are still experiencing an issue with your character and I am really sorry for the inconvenience that this issue has caused. Yes, we did receive reports from other players of the same class experiencing this issue, however, they have all been resolved by following the steps that was provided to them. I would like to suggest that you please do follow all of the steps that I have given to you on my previous response most especially the "Clean Boot" for your pc as this may resolve the issue that you are experiencing. Additionally, I would also like to ask you to please do provide me with your process list, a Netalyzer and a traceroute as this will greatly help in verifying the issue that you are currently experiencing.
Thank you for your patience and understanding.
sooooo, has it been truly "resolved by follow[ing] all of the steps" (clean boot etcetc...) provided ?
@twopointonefour: I don't think lag has anything to do with the bug. I've had it not install even though servers were not lagging. And this happens in KMS as well, which as far as I know don't have bad servers like GMS does.
It seems to be better now, though I haven't done too much since the patch, so I can't be certain. Still definitely there though, it just failed to install a minute ago.
@athmyst: Just wait for the lag to hit servers. It'll go back to being unreliable again.
@athmyst: It's still broken for me, not as bad as before but still :c
seems like platter working normal again
i submitted a ticket long ago, they said theyre already aware of it blah blah typical copy pasta . good thing they nerfed it so bad that its only about 5-11% of your total dps.
But what about the real issue? Waring states manifesto only uses bow swing critical rate which doesn't include some critical rate.
my ticket: http://imgur.com/a/aRViW
my response:
GM Luteola (MapleStory)
Jan 29, 1:43 PM PST
Greetings Mapler,
Thank you for contacting Nexon America Customer Support.
I understand that you and the other Bow Masters are having issues with the Arrow Blaster skill. We are aware of the issue and our Game Development Team is working on a solution to the issue. Please understand that the process for determining a solution can take some time. However, I assure you that it will be looked into as quickly as possible, so please be patient. When this is corrected we will inform our players through the website under the "News" tab.​
Regarding you suggestion about changing the behavior of the Arrow Blaster skill or removing the cooldown, something like this can only be implemented if approved by the developers.
The best place to present suggestions would be our community suggestion forums (http://forums.maplestory.nexon.net/categories/suggestions-and-feedback)​​. Our developers frequently check the forums for feedback and suggestions from the community and posting on the forums would guarantee that your ideas are considered for future updates.
Thank you for your patience and understanding.​ If ever you have any issues in the future, you can send us a ticket through our Customer Support Center or by contacting us on our Live Chat Support, You can find our chat support hours here.
Sincerely,
GM Luteola
Nexon America, Inc.
@leopard16: I think it would be better if you make your own video.
@twopointonefour: When'd you send it in? If it's been over a month, you should create a follow-up ticket (option at the bottom of the ticket that you sent in if it's closed).
I sent a ticket with video already.. they said they were looking into it.
send youtube link and ill make a ticket too