General

Permanent Pink Bean Chair

[url=http://img832.imageshack.us/img832/930/nexonnnnnnnnnnnnnnnnnnn.jpg]Oh Nexon, you sly, dirty dogs you.[/url]

EDIT: Ticket:

"Hello, in the Remembering First Loves event quest, it is stated that the Pink Bean Chair received for the 8th day of completion would be permanent. However, upon receiving the Pink Bean Chair, I noticed it had an expiration date for 30 days after I received it. I have taken a screenshot if necessary. I would appreciate if this matter could be resolved in under 30 days. (http://img684.imageshack.us/img684/2820/pbchair1.jpg)

Sincerely,
Lonsdaleite of Scania"

EDIT 2: Ticket With Response:

Ticket #: 19000-1179612
Email Notification: Yes
Status: Solution Accepted
Date Created: 3/22/2012 9:00 AM PDT
Last Updated: 3/22/2012 5:07 PM PDT

Ticket Description
Game Selection: MapleStory
Category: Game Related
Sub-Category: Bug/Glitch
Bug/Glitch Details: Quest Issue
Summary: Pink Bean Chair Not Permanent
Details: Hello, in the Remembering First Loves event quest, it is stated that the Pink Bean Chair received for the 8th day of completion would be permanent. However, upon receiving the Pink Bean Chair, I noticed it had an expiration date for 30 days after I received it. I have taken a screenshot if necessary. I would appreciate if this matter could be resolved in under 30 days. (http://img684.imageshack.us/img684/2820/pbchair1.jpg)

Sincerely,
Lonsdaleite of Scania
Attachment:

Solution
Solved:
(3/22/2012 1:27 PM PDT)

Thank you for taking the time to write this ticket. I am sorry to hear that you received a 30 day Pink Bean Chair instead of a permanent version. As a fellow player, I can understand how frustrating the situation must be for you.

I am sorry to inform you that there was a typo with the event post. The Pink Bean Chair was intended to be a 30 day item and not permanent. We have corrected the information regarding the Pink Bean Chair for the event. We do sincerely apologize for any inconvenience this issue may have caused you. You can review the event post with the updated information at http://maplestory.nexon.net/News/Events.aspx?boardNo=201&contentNo=00Diu&pageIndex=1#

We thank you for your patience and understanding with this issue.

Sincerely,

GM Panthiro
Nexon America Inc.

Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

Was this issue resolved to your satisfaction? Yes
Please rate the level of satisfaction with the performance of the GM that handled this issue (e.g., professionalism, product knowledge, communications, etc.) AcceptableAcceptableAcceptableAcceptableAcceptable
Is there anything else you would like us to know? My only issue is how a crucial detail of the final reward for the event could be incorrectly entered as "Permanent" and go unnoticed until the final day to be changed to "30-Day".

March 22, 2012

63 Comments • Newest first

AznYoungGun24

Just wait until justice update <3

Reply March 25, 2012
andrewtsia

OoOoo Scumbag Nexon!

Reply March 24, 2012
asianboii59

I stopped doing the quest after I found out it was only 30 days lol...

Reply March 24, 2012
jsbk02

Raaaage.... >.< >.< >.< >.< >.< >.<
O.T. That was all. Ugh, Nexon'd

Reply March 24, 2012
zentai

Nexon edited the post on their website to say they changed it and and putting it as perma was a accident, go check their website: http://maplestory.nexon.net/News/Events.aspx?boardNo=201&contentNo=00Diu&pageIndex=1

Reply March 24, 2012
TsukuyomiPL

The Chair is a Lie.
>.<

Reply March 24, 2012 - edited
kurorin

j...d out bunch of scammers

Reply March 24, 2012 - edited
izama

[quote=reeps]Nexon, scammin' their everyday style. It's how they do, dawg.

I'd be mad, but I don't like Pink Bean and I don't like chairs.
Wait, this still makes me mad. Nexon is SUCH a Nexon. I'm gonna start using "Nexon" in place of accepted cursewords.[/quote]
That made me lol xD haha. I've done that sometimes too.

Reply March 24, 2012 - edited
Anthoy84

=______________________________________________________________________________________________________________________________=

What a complete waste of my time. I did this on 4 of my characters, finished day 7 today.

Reply March 24, 2012 - edited
Strazberry

Now watch.. Since everyone is giving up because the chair isn't permanent.. As soon as the event is over they are they will change their mind and make it permanent. I know there is no chance that will happen but I would laugh pretty hard.

Reply March 24, 2012 - edited
Reeps

Nexon, scammin' their everyday style. It's how they do, dawg.

I'd be mad, but I don't like Pink Bean and I don't like chairs.
Wait, this still makes me mad. Nexon is SUCH a Nexon. I'm gonna start using "Nexon" in place of accepted cursewords.

Reply March 23, 2012 - edited
sonnyhog1

[quote=jc19981117]Nexoned
But i heard that we can get a perma pb chair in justice for 50coins <3[/quote]
really? think about it. think hard. its nexon.

Reply March 23, 2012 - edited
mathgeek147

Dam, how'd they respond to your ticket so fast?

Reply March 23, 2012 - edited
Suckitms

[quote=Erag0n1]are you serious...
I did that event for that only -.-
is the face paint perma at least?[/quote]

it permanent i already answered cause i have one my bam (3+ all stats /50wdef/mdef/ 7 slots / non potential) if you think im trolling please pm me ill show you my face paint on my bam Scania ingame.

edit: actually it untradeable believe it or not

Reply March 23, 2012 - edited
LeonDragneel

Friggin' waste filled nexon

Reply March 23, 2012 - edited
MrEmporer

[quote=Eruption]everything in the event expires.[/quote]

The 7th day did not reward a "First Love" buff. It rewarded a face accessory in the shape of a small heart that doesn't expire.

Reply March 23, 2012 - edited
taeilmoon

Nexowned at its finest

Reply March 23, 2012 - edited
Remitar

Ha, can't say I'm surprised.

Reply March 23, 2012 - edited
jstn

noo i shoulda bought one when they were getting so cheap then!

Reply March 23, 2012 - edited
MrEmporer

[quote=guan]i love how ur ticket gets answered like that, (snaps),

while my ticket about the wedding ring is still not even read >.< </3 o.o[/quote]

It's okay, I still have a ticket from August 2011 that's gone untouched. I'm sure people have tickets much older still waiting to be answered.

Reply March 23, 2012 - edited
Erag0n1

are you serious...
I did that event for that only -.-
is the face paint perma at least?

Reply March 23, 2012 - edited
yianni800

and what makes it funny is that its on the 8th day that they said "oh its 30 days!" and these posts made my day xD but im no longer doing the quests, i feel so ripped off, i thought i was finally getting my first non-newbie chair...

Reply March 23, 2012 - edited
guan

i love how ur ticket gets answered like that, (snaps),

while my ticket about the wedding ring is still not even read >.< </3 o.o

Reply March 23, 2012 - edited
thechoiman

[quote=Suckitms]sweet first love day 7 is permanent, i have one on my Bam but i didn't took SS of my avarter... at least i got that cute face acc better than nuthing but im still pissed dam chair im fell in love [/quote]

Thanks for the confirmation

Reply March 23, 2012 - edited
Reflexes

It's funny how there is a security tip under the letter.

Reply March 23, 2012 - edited
Suckitms

[quote=thechoiman]atleast you get a perma face paint?
or did they lie about that as well -_-[/quote]

sweet first love day 7 is permanent, i have one on my Bam but i didn't took SS of my avarter... at least i got that cute face acc better than nuthing but im still pissed dam chair im fell in love

Reply March 23, 2012 - edited
CygnusSalad

What is the freaking point of getting a chair that expires in 30days?
I think Nexon is doing this so they can get people hooked onto these gachapon chairs and hope that more people will gachapon for chairs.
I did this quest just for the freaking chair and I am really mad that we don't get a permanent one.

Reply March 23, 2012 - edited
Dorks

[quote=pinksinsftw]I came back to Maple for two days for nothing? [/quote]

Right?
Still not as bad as the time where they didn't announce that Kitty/Spiral Curls hair was no longer available and then it came back and they forgot to announce that it got fixed.

Reply March 23, 2012 - edited
hanmista

[quote=t0ky0mike]Maybe surprised at how quick Nexon answered a ticket, I was surprised with that personally.[/quote]
lol. legit, i thought the ticket was there to make it SEEM like you are able to contact nexon. XD lol.

Reply March 23, 2012 - edited
pinksinsftw

I came back to Maple for two days for nothing?

Reply March 23, 2012 - edited
thechoiman

atleast you get a perma face paint?
or did they lie about that as well -_-

Reply March 23, 2012 - edited
ShadowBo0m

KMS had this exact problem!

Reply March 23, 2012 - edited
xlGunShotlx

I started going on 30 minutes a day after a long break, just for that chair......I even stayed up late night after a crap load of home work, just to get the daily quest done.

Reply March 23, 2012 - edited
xXxRinXx

Wow. All that for an expiring chair. >.<

Reply March 23, 2012 - edited
Hoshinoushi

-Face Desk- I quit this quest.

Reply March 23, 2012 - edited
xoxoSakura

suddenly a total loss of motivation to continue on with maple and cooperating with nexon b/c of getting cheated on q-q

Reply March 23, 2012 - edited
dontPmeoff

I've noticed that items that were insanely duped items like (Mchaos/chaos/slate scrolls/pink bean chairs,adv ee, ee's).. Later on nexon will make an event that has one of these duped items.. No wonder they never do anything.. because they think making an event with it will be okay. Yea, no? o-o

Reply March 23, 2012 - edited
stevenlu

oh nexon...

Reply March 23, 2012 - edited
MrEmporer

Ticket #: 19000-1179612
Email Notification: Yes
Status: Solution Accepted
Date Created: 3/22/2012 9:00 AM PDT
Last Updated: 3/22/2012 5:07 PM PDT

Ticket Description
Game Selection: MapleStory
Category: Game Related
Sub-Category: Bug/Glitch
Bug/Glitch Details: Quest Issue
Summary: Pink Bean Chair Not Permanent
Details: Hello, in the Remembering First Loves event quest, it is stated that the Pink Bean Chair received for the 8th day of completion would be permanent. However, upon receiving the Pink Bean Chair, I noticed it had an expiration date for 30 days after I received it. I have taken a screenshot if necessary. I would appreciate if this matter could be resolved in under 30 days. (http://img684.imageshack.us/img684/2820/pbchair1.jpg)

Sincerely,
Lonsdaleite of Scania
Attachment:

Solution
Solved:
(3/22/2012 1:27 PM PDT)

Thank you for taking the time to write this ticket. I am sorry to hear that you received a 30 day Pink Bean Chair instead of a permanent version. As a fellow player, I can understand how frustrating the situation must be for you.

I am sorry to inform you that there was a typo with the event post. The Pink Bean Chair was intended to be a 30 day item and not permanent. We have corrected the information regarding the Pink Bean Chair for the event. We do sincerely apologize for any inconvenience this issue may have caused you. You can review the event post with the updated information at http://maplestory.nexon.net/News/Events.aspx?boardNo=201&contentNo=00Diu&pageIndex=1#

We thank you for your patience and understanding with this issue.

Sincerely,

GM Panthiro
Nexon America Inc.

Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

Was this issue resolved to your satisfaction? Yes
Please rate the level of satisfaction with the performance of the GM that handled this issue (e.g., professionalism, product knowledge, communications, etc.) AcceptableAcceptableAcceptableAcceptableAcceptable
Is there anything else you would like us to know? My only issue is how a crucial detail of the final reward for the event could be incorrectly entered as "Permanent" and go unnoticed until the final day to be changed to "30-Day".

Reply March 23, 2012 - edited
yoshidude90

[url=http://imageshack.us/f/542/scumbagnexon.jpg/]Dam you nexon![/url]

Reply March 22, 2012 - edited
Suckitms

[quote=imshocute]"Sorry, guys. We received inaccurate information thus the event information notice incorrectly reflected the eighth day prize. I understand a 30-day Pink Bean chair is not as exciting as a permanent one.

We definitely could have handled this better and I apologize that it seemed like we tried to change it under your nose. The notice now notes we made a change to it and going forward we will do our best to provide the most accurate information. Thanks again. "

-Hime

http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F299707-Nexon...the-Pink-Bean-chairs-aren-t-permanent..you-lied-to-us!%2Fpage4%26nxid%3D6[/quote]

[b]THIS IS UNACCEPTED HIME! HOW COULD YOU TROLLS US LIKE RATS![/b]

Reply March 22, 2012 - edited
MidnightzXD

i feel cheated.....

Reply March 22, 2012 - edited
imshocute

"Sorry, guys. We received inaccurate information thus the event information notice incorrectly reflected the eighth day prize. I understand a 30-day Pink Bean chair is not as exciting as a permanent one.

We definitely could have handled this better and I apologize that it seemed like we tried to change it under your nose. The notice now notes we made a change to it and going forward we will do our best to provide the most accurate information. Thanks again. "

-Hime

http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F299707-Nexon...the-Pink-Bean-chairs-aren-t-permanent..you-lied-to-us!%2Fpage4%26nxid%3D6

Reply March 22, 2012 - edited
XMatXZerkX

Sadly there is 0 you have do about it now. They changed the notes in events to 30 days.... So love it while you have it.

Reply March 22, 2012 - edited
Pamplemousse

Fooey @ the guy trying to preach at people for "not appreciating" this event. Why should we have appreciation for a lie? And I honestly think we are entitled to this "unappreciation" because they told us that the chair was permanent for a week, and when we found out that it wasn't, they go and sneakily edit the event notes to say that the chair was for 30 days only and pretend that it never said "permanent."

Come on, Nexon. Not cool, and just plain dirty.

Reply March 22, 2012 - edited
iLoveJesters

[quote=aoebm]This, they could have just edited the chairs, but they wouldn't gain any money doing that, so they didn't[/quote]

No, I don't mind that the chairs aren't permanent.
It's just so sleazy to do something like "Oh whoa! this guy's complaining about something! Lets edit out notes and pretend like it never happened"
Atleast a little annotation would've eased my mind. (Yes, I checked for one)

Reply March 22, 2012 - edited
mousepound

Brb taking my tank from the game into the real world and driving it into Nexon America's Office.

Reply March 22, 2012 - edited
noobalike

well looks like I have to sit on it 24/7 for 30 days to make it useful..

Reply March 22, 2012 - edited
iLoveJesters

The fact that they edited it and said nothing at all is disgusting.

Reply March 22, 2012 - edited
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