General

Second Chances, Nexon is unbanning accounts

Hello,

With the newly visible ban definitions and durations, we wanted to give a number of players a second chance in MapleStory. We all make mistakes so hopefully some of these players will take this opportunity to positively contribute to the great community we already have. In some circumstances, we will be going as far as awarding players with Maple Points during an upcoming patch. Please keep in mind that these unbanned accounts will be monitored for a period of time. Any inappropriate behavior or actions will result in account closure. An e-mail has been sent to the players whose accounts have been unbanned.

Please keep providing all the great feedback so we can continue to improve the game.

Thank you for your continued support of MapleStory.

Charvtastic

[url=]http://maplestory.nexon.net/community/#%2Fshowthread.php%3F1009745%26p%3D8545939%26viewfull%3D1%23post8545939[/url]

October 29, 2013

60 Comments • Newest first

Endurance

on to the main question: is curryishott & suuushi getting unbanned?

Reply October 31, 2013
Romania

[quote=H0tSauc3]Even if I get unbanned this whole ordeal has left a horrible taste in my mouth. Has anyone gotten an email yet thats been banned during the mesos dupe-fest a few weeks back?[/quote]

I haven't heard of a single person getting the email. Its kinda weird

Reply October 30, 2013
BobR

[quote=Sunrain]Here is the trick, there's something hidden behind all of this, I'm 100% positive that they know that they have been banned a lot of players falsely, maybe a corrupted GM who used to have fun by banning innocents and he got caught?[/quote]

They've caught thousands and thousands of hackers but they know their NX buying population is dwindling daily so they're desperate to sell what NX they can while they still have time to grab what they can from anyone, hackers or legits. I doubt they care if their revenue comes from cheaters, as long as it's green.

Reply October 30, 2013 - edited
H0tSauc3

Even if I get unbanned this whole ordeal has left a horrible taste in my mouth. Has anyone gotten an email yet thats been banned during the mesos dupe-fest a few weeks back?

Reply October 30, 2013 - edited
Sunrain

[quote=BobR]If Nexon has really decided to reward cheaters with Maplepoints, I think I've just lost any remaining shreds of respect for them.[/quote]

Here is the trick, there's something hidden behind all of this, I'm 100% positive that they know that they have been banned a lot of players falsely, maybe a corrupted GM who used to have fun by banning innocents and he got caught?

Reply October 30, 2013 - edited
Tekari

This is beyond unreal. I dont even want to think of them bringing back hackers. Also ae maple points for all players or just the banned ones? o.o

Reply October 30, 2013 - edited
DarkQuill

Unbanning =/= unblocking, so I'm still SOL.
Sigh..

Reply October 30, 2013 - edited
CloudBladez

[quote=ayobakare]They are to afraid to admit that they falsely banned some people so, they make up this excuse of "second chances". Well at least it's steps in the right direction and hopefully we can see more of this. But I think we all know that they are desperate for players. [/quote]
You just said it all. Instead of listening to the community and improving in the communities eyes, they unban people. oh goody!

Reply October 30, 2013 - edited
powerguy121

My ticket has been responded actually saying about getting an email , but I still haven't gotten an email. Patching up my maplestory since I haven't played in 2 months because of false ban.

Reply October 30, 2013 - edited
BobR

If Nexon has really decided to reward cheaters with Maplepoints, I think I've just lost any remaining shreds of respect for them.

Reply October 30, 2013 - edited
Eshnolat

There are many a legit problem with Nexon, but the responses ITT have convinced me that crying about every little thing Nexon does is just the "in" thing to do now.

This is a good thing. Nexon is clearly responding to the flood of tickets and outcry, and are trying to make up for it. The community is going to have a lot of the very active faces of Maple back.

Be happy, stupid sexy Basil.

Reply October 30, 2013 - edited
Ayzl

How the hell? I get banned for no apparent reason doing Evo 3 the other day and now they unban all the actual hackers?

Reply October 30, 2013 - edited
w8noobhaxor

[quote=Ventrelic]I really hope I am too[/quote]

Some dude on Nexon forums said...
"I suggest waiting 24 hours, their email system might be slow."

Reply October 30, 2013 - edited
ayobakare

They are to afraid to admit that they falsely banned some people so, they make up this excuse of "second chances". Well at least it's steps in the right direction and hopefully we can see more of this. But I think we all know that they are desperate for players.

Reply October 30, 2013 - edited
w8noobhaxor

@Ventrelic: But you would think that they obviously planned to make this notice so they've done all the emailing. I'm hoping you're right though.

Reply October 30, 2013 - edited
Brawlrulez

So great if we screw up one more time we are done for with no hope. GG

Reply October 30, 2013 - edited
w8noobhaxor

It says that they emailed the people who are getting unbanned. Does that mean if I got no email I'm not getting unbanned?

Reply October 30, 2013 - edited
BobR

[quote=leopard16]Lmfao, no one every played this game without breaking a rule of some sort whether it's scamming, swearing, leeching, botting, abusing events and many other things.[/quote]

Speak for yourself.

Reply October 30, 2013 - edited
OMGyouNOOB

no you dinguses

MP is for the people that were falsely banned

Reply October 30, 2013 - edited
LambaBamba

It's because Maplestory is dead now... They need more people to keep the game running

Reply October 30, 2013 - edited
jrealdeal

So wait, lemme get this straight.
Hack = Ban.
Now Ban = Unbaned + Maple points?
What about the legits?

Reply October 30, 2013 - edited
Edatron

And... my account is still banned. Still waiting for that response email they claim to have sent.

Reply October 30, 2013 - edited
Sunrain

The final desperately act by Nexon.

Reply October 30, 2013 - edited
cb000

I wonder if it really was the executive producer or if it was some employee who was given clearance to use the title to make the message more impactful.

Happy for all the innocents who will be unbanned, though.

Reply October 30, 2013 - edited
WhoaMomma1

What cute kients desperate for players.. The company is run by monkeys anyways

Reply October 30, 2013 - edited
Romania

Charvtastic posted this

No offense taken, War3wolves, as we have been aware that our customer support services have not been acceptable for a while. But, as you noted, our customer support team is making great strides to provide the service that all our players deserve. They recently achieved a milestone of replying to all tier 1 tickets in less than 24 hours! Unfortunately, ban appeals and similar tickets are not tier 1 and are still taking longer to respond then we like. The MapleStory community can rest assured that we will continue to improve our customer service processes until we reach industry standard response times.

Reply October 30, 2013 - edited
GreenAcres

i was unbanned on my main that got banned 3 months ago, prolly spent 100k nx on the account total before the banning if that has anything to do with it >_>

Reply October 30, 2013 - edited
GrammarJew

Too little, too late.

Reply October 30, 2013 - edited
ClassOf12

I don't see this ending well. What about the people who actually deserved their bans?

Reply October 30, 2013 - edited
UAPaladin

It looks like nexon might actually make an attempt to fix this game now.

Reply October 30, 2013 - edited
kurorin

[quote=EatingCrayon]Desperate attempt in reviving this game?[/quote]

unless they return the rightful boss drops and fix the town lag other bugs i dont see any revival

Reply October 30, 2013 - edited
Wordolio

[quote=KiritoSAO]You can always say "Good n!ght"[/quote]

except working around the censor is a bannable offence LOL

Reply October 30, 2013 - edited
Romania

[quote=dragon332211]LMAO, my 2007 account is still banned... [/quote]

Is not very clear, I was banned last week and I havent been unbanned. Maybe we have to wait ?

Reply October 30, 2013 - edited
isiah13

[quote=UnrealAran]There must have been a hostile takeover at HQ or their plotting something[/quote]

[url=https://www.youtube.com/watch?v=My9GUVQUKS0]This is what happened to the nexon employees[/url]

Reply October 30, 2013 - edited
dragon332211

LMAO, my 2007 account is still banned...

Reply October 30, 2013 - edited
EatingCrayon

Desperate attempt in reviving this game?

Reply October 30, 2013 - edited
UnrealAran

[quote=ChoasCyber]Something isn't right here...
This isn't Nexon, it just can't be the Nexon we all know and love so [i][b]very[/b][/i] much.[/quote]
There must have been a hostile takeover at HQ or their plotting something

Reply October 30, 2013 - edited
MyKarma

They've acted a little too late. They've already had quite a few people quit because of their lackluster customer service. They're just trying to bring people back. Even though I just brushed aside people that said maplestory is dying, this pretty much proves it is.

Reply October 30, 2013 - edited
IsGamer

Well guys, there's your "maple is dying". Also, about time the company listened some rants from us.

Whoever wants to come again that was unbanned unfairly (in fact, legit people), feel free to come, most of us might welcome you with open arms XD.

And by the way, guys, this MIGHT be the start of a better customer service, who knows? Is nexon after all

Reply October 30, 2013 - edited
isiah13

[quote=pholox]I have an account that was perm banned in 2008 for doing a glitch that allowed you to log on multiple characters on the same account at once, would that account be unbanned or are these bans just recent ones that are being lifted?[/quote]

let this please be a troll...

Reply October 30, 2013 - edited
UnrealAran

Does this count for accounts that were falsely perm banned by billingbp (false nx buying bans)

Reply October 30, 2013 - edited
powerlad88

i had an account in really early maple it was banned as username was same as character name and there was a password skipper hack going around. I mean i was normally playing on khaini then a randomn number account was made on bera a world i never touched a gm unbanned me but i was never allowed to log in. 4 years later I asked again about it and a different gm said i was permanently banned. I sent another ticket again as i got a notice in email that 30k nx was about to expire so im just confused...

Reply October 30, 2013 - edited
LuckyNinja

The unbanning is a start, but who's to say that there will be more bans again?
Who's to say that the people that got unbanned this time will get banned again? (Most likely of the same reason: [b]Nothing[/b])

But I'll clap for them this time. Especially because they took a glance at the community.

Reply October 30, 2013 - edited
KiritoSAO

[quote=EggTree]what about the inability to say good night to my pals[/quote]

You can always say "Good n!ght"

Reply October 30, 2013 - edited
EggTree

what about the inability to say good night to my pals

Reply October 30, 2013 - edited
Andrew

I have an account that was perm banned in 2008 for doing a glitch that allowed you to log on multiple characters on the same account at once, would that account be unbanned or are these bans just recent ones that are being lifted?

Reply October 29, 2013 - edited
fradddd

We all make mistakes?
But I thought Nexon was perfect!

Reply October 29, 2013 - edited
nhan1st

[quote=leopard16]Lmfao, no one every played this game without breaking a rule of some sort whether it's scamming, swearing, leeching, botting, abusing events and many other things.[/quote]

A person I know did. He made his character up to level 5 in maple island, thought the game was dumb then quit. Permanently.

Reply October 29, 2013 - edited
leopard16

[quote=Anonymore]So they're giving free Maple points for people who were involved in hacks, but not to the legits?[/quote]

Lmfao, no one every played this game without breaking a rule of some sort whether it's scamming, swearing, leeching, botting, abusing events and many other things.

Reply October 29, 2013 - edited
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